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NLWARNING: DONT PRE ORDER After placing a pre order of hundreds of euros 1001hobbies failed to deliver after a year(!) of waiting. After keep having to ask for a delivery date and them postponing I gave up and canceled after being patient for a year. They charged 25% 'administration fee' resulting in losing more then a 100 euro in my refund. Never buying here again.
Anthony Opoku
GBPrompt response to Customers Prompt response
Gary Mcculloch
GBUseless Useless, totally useless company, took over 7 days to dispatch the order. Even though they state 48hours Dont answer emails, customer service on telephone cant understand accents, emails not answered, and when i eventually got through to a girl call Juliet, she was the most useless and rude person i have ever spoken to. I explained my issues and the answer i got was "what do you want me to do about it", "we are a bad company" So good bye. Will never order anything from this company again
William Clarke
GBWhenever I order any kits the service… Whenever I order any kits the service is excellent. The delivery is very good considering the circumstances due to the pandemic. The fact that everyone is experiencing such problems due to covid-19 makes their service so good. Keep up the good work. Yours sincerely, William.
Sandra Binkley
GBExcellent Customer Service I contacted customer service about what I thought was an incomplete order (turns out it shipped in two boxes with one arriving Friday and the second on Monday). 1001Models quickly responded to my email query. I've ordered from them for years and they're the best with prompt and careful shipping and, now I can add, customer service! You can order with confidence from 1001Models.