I did no receive my complete order (1 … I did no receive my complete order (1 of 2 purchased items), nor did I receive any communication about the order issue.

Great service all around! I purchased from the Rylee and Cru spring drop. BabySwag had the fastest loading website, a great selection, and easy navigation. I received an email that night stating that my items had shipped! I'm so happy with my purchase but the exceptional service is what really stood out. Can't wait to purchase again.

Not impressed.... Bad experience! Its like they run it from home. You call a 800 number for customer service and get a voicemail to leave a message. Noone ever picks up the phone nor get back to you :/

I had to ask about the shipment status, bags came apart when opened?? I had to ask about the shipment, when you pay extra for a rush ship you'd think there wd be some communication when it's shipped out...secondly most of the bags came apart at seams when opened which was very discouraging, could only use one package as I did not have time to have to re-glue every bag to ensure they would stay closed. Not good all around but they were cute bags.

Returns When placing my order I missed the fact that all sale items were final and could not be returned. I was disappointed that the quality of the item (romper) wasn't worth the price I paid ($30 -- regularly $49). There was no description of the item, and the romper was too thin for the price. I wish I could exchange it or get a credit towards another item that I can use since I was disappointed in my purchase. I will never order sale items from Baby Swag again... Most stores will even take sales items back to have a satisfied customer.