Still waiting on a pre order I placed… Still waiting on a pre order I placed in September 2nd and there have still been no updates I contacted them on insta and twice they told me it will be shipped in a couple of weeks it has yet to happen other wise they are nice and yes they have said they are having problems with there system. Other than that over all good

Do NOT listen to these bad reviews!!!!!!!!!! This is the first time I've ever written an online review like this, but I HAVE TO. Do NOT listen to these bad reviews. Yes, it's true that these guys have RECENTLY been unresponsive in their customer service emails. I had the same experience where they did not respond to my emails for a couple days. BUT it's NOT THEIR FAULT! They clarified that it has been a big issue they've been trying to resolve in recent months: a technical issue regarding the contact us form on their website. I have ordered from them MULTIPLE TIMES and they are friendly, give you a personal note with every order, GIFT WRAP your products, bubble wrap your product MULTIPLE times over, and include bubble packaging in the BOX too! They REALLY put EFFORT into your product getting to you in the BEST condition possible and with CARE!! There was one time where I was concerned about my order. I reached out and within a couple days they reached out with such a heartfelt message with apologies and promises to deliver. They even promised me a "surprise" in my package. THEY KEPT THEIR PROMISES UNTIL THE END, DELIVERED THE FIGURES NO PROBLEM, I RECEIVED THE BEST LOOKING FIGURES I'VE EVER HAD IN MY LIFE, AND THE SURPRISE WAS VERY, VERY WORTH THE WAIT!! And guess what? THIS HAPPENED TWICE!! They have never failed to amaze me. These guys are legendary, and I will ALWAYS wait until they have products on their website for me to order. I WAIT FOR THEM EVEN IF AMAZON SELLS THE FIGURE because AMAZON OFTEN DELIVERS FIGURES WITH DAMGED PACKAGING. NO OTHER COLLECTOR'S WEBSITE IS LIKE THIS ONE!! Absolutely superb. I CANNOT stress enough. Don't listen to the bad reviews. These guys are the real deal. Their contact us form is down right now, and they are a small business (literally a dad and his son). That is the reason why these people are complaining. I will support these guys until the bitter end. They made sure I felt cared for, delivered BEYOND their promises, and always kept a positive vibe. THIS COMPANY IS WHAT OTHER COLLECTOR'S COMPANIES SHOULD STRIVE TO BE LIKE. Give these guys a chance and they will deliver ABOVE expectations. They are experiencing technical difficulties right now, but they will overcome any obstacle to get you taken care of, making sure you are SATISFIED and HAPPY.

Best online shopping experience I've ever had I cannot fathom why this place could ever have less than 5/5 stars. This might be the best online purchasing experience I have ever had in my entire life. Not only was Kyle the kindest emailer I've ever met, but after expressing worry over my order, he even OVERcompensated to make sure I was at ease and satisfied with my purchase. He completely obliterated and exceeded my expectations. The figures came in superb, mint condition, with triple bubble wrap, WRAPPING PAPER, STICKERS, and air-cushion packaging ALL THE WAY AROUND the inside of the box AND at the BOTTOM of the box as well. This was the most care I have ever seen. Not only this, but there was also a SIGNED LETTER from the father and son duo thanking me for my business. This will definitely be the place I look first for my figures for the best service and safest shipping. CRAAAZZYYY AMAZING AND LEGENDARYY!!!

I purchased G.I.Joe toys with shipping… I purchased G.I.Joe toys with shipping fee totally 76.97USD at crazy collecting website,but till now no shipping of goods and I receive nothing. I wrote mail to website twice but till now no reply, very bad experience I never met ever before. If you don't want to lose money you should consider again to buy at the website.

Fantastic customer support and all… Fantastic customer support and all around experience! Kyle ROCKS!!!!! Shortly after placing my order, I realized that my shipping address was incorrect, and it should’ve been the same as the billing address. Even though it was my fault, I was thrilled to get everything quickly straightened out that same day! Gotta love a quick reply and a quick delivery with a touch of positivity!