Overall, very pleased with this toy store… I have tried many other online toy stores over the past year, and so far, this one has become my go-to! Incredible customer service that is willing to go above and beyond (actually cares about collectors), quick In-Stock shipping, super cool presentation with packaging, and loved that I could track everything with the Shop App!

Almost a year, and NOTHING! I pre-ordered an item back in January of 2023 that was supposed to ship in February. My card got charged and of course the order was "unfulfilled" because it was a pre-order. Months passed and I patiently waited for the item to ship. Then, I was at a convention in March, and lo and behold, the item was available at a vendors booth. A few weeks later I messaged Crazy Collecting both through their contact us and directly through Instagram messaging. I got NO RESPONSE at all other than an automated replay from the contact us form. I've probably emailed them about 5 or 6 times, but I still haven't gotten any communication from them directly. It's almost been a year now, and because I gave them the benefit of the doubt that the pre-order maybe took longer, it's gone past the point where I can dispute it with my bank. So yeah, unless they miraculously contact me somehow, they pretty much screwed me over. Don't bother with this place, I should have just stuck with one of the other online retailers that's more reliable. Be cautious.

I purchased G.I.Joe toys with shipping… I purchased G.I.Joe toys with shipping fee totally 76.97USD at crazy collecting website,but till now no shipping of goods and I receive nothing. I wrote mail to website twice but till now no reply, very bad experience I never met ever before. If you don't want to lose money you should consider again to buy at the website.

Placed a pre-order in January Placed a pre-order in January, Hasbro site showed the figure was released 4/8/23. It's for sale all over Ebay. When I contacted them, a pat email stated a response in 24-48 hours. When I never received anything, I tried again a week later. Still nothing! I had to go through PayPal in order to receive a refund from these fraudulent sellers! Horrible experience! DO NOT TRY TO BUY FROM THIS STORE! IT SEEMS LIKE A TOTAL SCAM! It's even labeled as scam on some sites!

Been waiting a year for my orders… Been waiting a year for my orders (ordered a helmet in May and then one August of 2022) I have reached out to these guys many times, they only replied once. I was told back in February that they would be receiving my Helmets in a few weeks and then they would be shipping them to me soon. Finally got a shipping notice on April 27th 2023, all they did was print a shipping label. Its been a month with no tracking. Still says waiting on package? I will never order from these guys again!