knowledgeable and friendly staff I purchased 2 bikes and a Nintendo switch at Toys r us on West Broadway Vancouver. I had an excellent service from Bernardo who helped my kids trying the bikes and recommending the best ones for their size. Also, he knew everything about Nintendo and the games and suggested the most fun and suitable for my kids. Bernardo was helpful, friendly, and patient with us, and I highly recommend his services at Toys r us. We had a great experience at the store!

Toys R Us uses Canpar Express Courier Service Just to make people aware that I had ordered from Toys R Us and they use Canpar Express delivery service. This is an extremely unreliable courier service and has poor customer service. I will no longer be ordering items that require delivery from Toys R Us for this reason.

Feel Bad For Jeffrey the Giraffe 🦒🦒🦒 -

idiocracy They took out the gender filter on the website, so now you can't narrow your search options down to boys toys, or girls toys. Effectively destroying a major part of the sites functionality. I cant imagine why they'd decide this was a good idea, but it's not helping anybody. It just makes it more difficult to use their website.

Shopped at toys R us in Vancouver Shopped at toys R us in Vancouver , Broadway location for years now and never have I had a better experience than last weekend . Alexander the employee was exceptional and went out of his way to make sure we were all taken care of. He answered questions and was very patient with my four year old daughter . Very much appreciated as we had doubts and were looking elsewhere to buy a car for her as well. Upon dealing with him we were hooked and never thought about leaving without making the purchase from him. He also followed up which was a great added touch ! Please see him (Alexander) for all your needs at this location.