Hana's Travel Journal
CHScam Customer service doesn’t exist and I highly doubt that I will receive my order at all. I was thinking that the price is fair and the website looks nice, so it must be legit but they are probably just scammers, taking money from people without the intention to actually make and send the order. It is even sadder that they chose a toy for children. Super disappointed!
Simone
NLGood customer service After reading many negative reviews, I was a little afraid to buy anything from this webshop. When I received the package, it turned out that they had sent me the wrong version of the Growth Chart. After sending an email, I got a quick response and they sent me the correct version. They responded quickly each time and fixed the problem well, so I'm happy with the customer service! I also like the Growth Chart, so am happy with my purchase.
Maria
GBNO!! Do not order!! I ordered a name puzzle and the images were printed incorrectly and was terrible quality. I emailed asking for a refund and they responded with a “beat around the bush” way of saying no, I kept emailing back demanding one, and they never replied. Not reliable and terrible communication. All around sketchy
Brett Mason
GBDo not order from this company Do not order from this company! Ordered a name puzzle which showed the babies name and other puzzle pieces of animals that was A4 sized and received just a tiny puzzle with the babies name only which looks cheap and tacky and about the size of an iPhone. Just tried to get a refund and the business address is in China so we already know how that’s going to go. I’m so annoyed I didn’t come on here to check the feedback first!
Brooke Robinson-Sherman
AUCustomer service isn’t it. I would be happy with the product if they spelt it correctly - given the colour isn’t a true dusty pink either. After continuous correspondence between the company and I and the fact they’re not even willing to admit their mistake in regards to the spelling of my child’s name speaks volumes. I won’t be ordering from this company again and I don’t believe you should either. I have screenshots and pictures but idk how to upload them.