This is a company right out of China This is a company right out of China. Why is the US allowing Chinese Companies into our market. They masked themselves as U.S. base company until your order from them then you realize it's a company outside the USA. I caution anyone considering to order from this company to first read all of the reviews. I DID NOT! DO NOT ORDER from this company as they did not fulfill my order. I received two of the four items ordered and when I contacted them about the other items, they wrote back (in broken English) that the other items were in production in other words back ordered. I indicated that I did not want the other two items to please cancel the order and issue a refund. They wrote back to barter with me by offering 15% discount on my next order if I were to wait two days for the items to be shipped. I was clear in my email to them about my intentions but I waited four days before I replied to that email. After waiting four days, I still had not received the items. I wrote them back requesting them to cancel the order as I had not received the items after waiting for more than two days. They wrote me back stating they had not heard from me with respect to my intentions. I'm done playing the game. I contacted my creditor to assist with obtaining my money back and a refund for the items I did not receive. Oh, by the way, the items were okay. It was not worth the headache and the anguish. Do Not order from them!!!

Advertising inaccurate and changes Advertising inaccurate and changes. Item took weeks to arrive. Tiny puzzle of 1 arrived when it should have been 4. When I showed them a screenshot of my purchase they replied with something different. Avoid purchasing from this company.

Woodemon parcel I was a little nervous when I ordered and didn’t hear anything, although was please to see my puzzle arrived within the month of ordering (just in time for Christmas!) Don’t be alarmed if you don’t hear for Woodemon, your parcel will eventually arrive :)

Deception The advertising on Social Media for the name puzzles look so inviting that after having purchased name puzzles from an Australian company for years I thought I would get something different. What I perceived to have purchased as a gift from a sample on the invoice was very different to the uninspiring end result. I was embarrassed in giving my gift which was a very small and flimsy name puzzle with no decoration. Apparently I did not understand the ordering process. I thought I ordered as per the picture on my invoice. Their timeliness in delivery and answering my complaint was quick but I would not recommend the product.

NO!! Do not order!! I ordered a name puzzle and the images were printed incorrectly and was terrible quality. I emailed asking for a refund and they responded with a “beat around the bush” way of saying no, I kept emailing back demanding one, and they never replied. Not reliable and terrible communication. All around sketchy