Good customer service After reading many negative reviews, I was a little afraid to buy anything from this webshop. When I received the package, it turned out that they had sent me the wrong version of the Growth Chart. After sending an email, I got a quick response and they sent me the correct version. They responded quickly each time and fixed the problem well, so I'm happy with the customer service! I also like the Growth Chart, so am happy with my purchase.

Totally satisfied with the product Totally satisfied with the product and delivery time. I was hesitant after reading some negative reviews online about the Personalized Wooden Baby Name Puzzle however mine for my niece arrived exactly as designed without any issues. The wooden board is sturdy, the personalized engraving on the back exactly as specified and the Name Letters as well as the animal elements I selected exactly as described. They are large enough to not be a chocking hazard for a 1 year old. I have no doubt she will love it.

Advertising inaccurate and changes Advertising inaccurate and changes. Item took weeks to arrive. Tiny puzzle of 1 arrived when it should have been 4. When I showed them a screenshot of my purchase they replied with something different. Avoid purchasing from this company.

Overpriced for what it is! The item is very overpriced, it came from Asia and took a long time to receive. This item could have been purchased on Amazon for less time and money. The product is of good quality, however a few pieces were glued to the board and we had to fix that. I ordered the bold colors, the letters of the name was supposed to be different but the last two letters were almost the same color but with a very slight difference. The advertise they offer free personalization on all items, this is misleading and it only applies to the name you order, not the personalization on the back of the puzzle. Overall, I would not buy from this company again because I don't think I received my moneys worth. Buyer Beware!

This is a company right out of China This is a company right out of China. Why is the US allowing Chinese Companies into our market. They masked themselves as U.S. base company until your order from them then you realize it's a company outside the USA. I caution anyone considering to order from this company to first read all of the reviews. I DID NOT! DO NOT ORDER from this company as they did not fulfill my order. I received two of the four items ordered and when I contacted them about the other items, they wrote back (in broken English) that the other items were in production in other words back ordered. I indicated that I did not want the other two items to please cancel the order and issue a refund. They wrote back to barter with me by offering 15% discount on my next order if I were to wait two days for the items to be shipped. I was clear in my email to them about my intentions but I waited four days before I replied to that email. After waiting four days, I still had not received the items. I wrote them back requesting them to cancel the order as I had not received the items after waiting for more than two days. They wrote me back stating they had not heard from me with respect to my intentions. I'm done playing the game. I contacted my creditor to assist with obtaining my money back and a refund for the items I did not receive. Oh, by the way, the items were okay. It was not worth the headache and the anguish. Do Not order from them!!!