ORDER #71605 for a Guitar & Bass… My ORDER #71605 for a Guitar & Bass Wireless System placed on 3 September till now 20 November. More than 2 month still not received. Apparently is being held up in China but no News from Trendtimes. Very disappointed paid with Church money, if good we need a few more.

Pathetic experience Worst experience that I have had in years. Fake advertising. The car was suppose to be for a 6 years old and my 4 year old barely fits in the car. Called customer service and they keep telling me that somebody is going to call to solve the issue. They want a restocking fee after they they were suppose to solve me the problem. That was suppose to be the Christmas gift for my son. Today is January 13th and I am still dealing with them.

Horrible customer service was asked by … Horrible customer service was asked by the representative why did I keep calling and also the representative lied and said he spoke with my mom and she said she didn't know me then changed to the number was incorrect! Never do business with this company! They should hire people who care about people.....

Trend times went over and above the… Trend times went over and above the call of duty to get the car I ordered for my niece and nephew to Canada for Christmas... which was not easy with shipping rates and box dimensions being tricky. The kids LOVED the car and when we had a little issue with some warranty parts they shipped them right away no questions asked. The car is a beautiful product and took just a bit of easy assembly to get together. We were extremely happy with it! And I would highly recommend Trend Times and their products to everyone!

We recently ordered one of their top of… We recently ordered one of their top of the line jeeps for Christmas for our grandson. Upon arrival everything appeared to be fine. After two weeks of using this jeep, the tires started to come apart and we realized it was not the item that we paid $1,000 for but a lesser quality one. We have contacted the company multiple times to no avail. We have been hung up on and they are unwilling to resolve this issue. Their customer service is horrible. We were told by one representative that in fact, we were shipped the wrong item. After over a week dealing with them, I have given up and filed a dispute with my credit card company. I would NEVER buy anything from them again.