Susan Fleming
GBBoscovs is getting sparse with… Boscovs is getting sparse with merchandise. On top of that, the store has removed all Mike Lindell’s My Pillow products. I will not be supporting Boscov’s any longer because they boycott merchandise because the company CEO voted for Trump. Boscov is joining the cancel culture crowd and can’t even show civility towards difference of opinion.
Cathy Eldridge
GBBoscov's Credit Card - HIDDEN Interest Rate Charges and Late Fees Boscov's credit card charges 31.24% interest from DATE OF PURCHASE. If you sign up for automated payments expect interest charges and late fees. Why?? Boscov's management refuses to acknowledge any affiliation with their own credit card provider, Comenity Bank. If you want to escalate the issue through Boscov's Management they refuse and defer the issue back to Comenity Bank. Sometimes Comenity answers the phone and sometimes they don't. Expect 30 minute hold times. The incentives for opening a credit card are minimal -- an initial 15% off to kick off your credit card spending. An occasional $5.00 reward is sent to you in the mail. I was promised a BIG birthday and holiday coupon to incentivize me to open a credit card. I never got a coupon! Shame on you Mr. Boscov for promoting your business through a flawed bank. I did not expect you to charge interest rates and late fees for on time automated payments. I did not expect you to promise coupons and incentives but never send them. Remember... when you close a store credit card it NEGATIVELY impacts your credit score!!!
Michael
GBHidden Fees? Just got a call from Boscov's that they would like to charge me an additional $$$ amount for shipping because I ordered multiple items. Beware, avoid at all cost. If they can't figure out their free shipping system think about all the other issues you'll experience.
KellyB
GBRidiculous to change password every 3 months I love Boscov's! I shop there and I order "a lot" online. Unfortunately a year ago they "upgraded" there system but now you have to change your password every three months! PLUS the new password cant be close to the previous ones. SERIOUSLY!!!? Seems like they have security issues now. Nobody has time for this let alone having to remember a dozen passwords. It's a shame especially for people who aren't computer literate or being elderly. I'm having a hard time being a loyal customer when it's become a royal pain! VERY DISAPPOINTED!
DMD
GBGreat sketchers and even greater customer service from Kaveh I purchased 2 pair of sketchers slip ons for my aunt for her 90th birthday because I wasn’t sure of her size. She absolutely loved them! But most importantly I want to comment on the young woman who waited on me. This was at the Boscov’s shoe department in Plymouth Meeting. Her name was Kaveh (I’m sorry if I got the spelling of her name wrong). I watched her when I bought the sneakers and when I returned them. She was so very kind and patient with each and every customer. Real kindness that comes from the heart. Thank you for having such a wonderful woman in your employ! And thank you Kaveh!!