55 MINUTES UNABLE TO ACCESS SITE..NO… 55 MINUTES UNABLE TO ACCESS SITE..NO ONE ANSWERING PHONES..USED EVERY SEARCH ENGINE..GETTING NO WHERE!..IF I CANNOT ACCESS YOUR SHOP CATEGORIES AND CANNOT SEE WHAT I AM LOOKING FOR..EVEN CHANGED MY PASSWORDS 3 TIMES..GUESS WHO THE LOSER IS?? BOSCOVS! SHOPPED BOSCOVS YEARS AGO NO TROUBLE..NOW FORGET IT! THIS IS CONCERNING AN ONLINE SHOPPING EXPERIENCE!

Worst customer service ever Worst customer service ever! Warning, if you purchase online and use a Visa or Mastercard, they will bill you twice. As far as their "chat" option, do not waste your time! You will be waiting for days. As far as calling customer service, don't waste your time, they will transfer you to multiple departments, then tell you "it will fall off your account". Emails go unanswered. Used to be my favorite store, I will never shop there again. Completely disgusted with them. Karen

Rejection Reciprocated Yesterday, I attempted to place an order with Boscov online. The order was rejected all three times. I checked my account today and found out that the order had went through and a shipping label had been created. I called the company and was told that I would need to refuse the order or pay for return shipping myself. This is unreasonable since to my knowledge my order was never officially placed. I told them to cancel my account and I will never shop on their site again.

Excellent shopping online experience I could not be happier. My order was delivered the next day! The product, men's fleece lined hoodies, exceeded my expectations and were unbelievably low priced. I was especially pleased with the packaging, not one oz of plastic! Amazon could you please take note. I plan to search the Boscov website regularly for my future online shopping needs.

HORRIBLE CUSTOMER SERVICE PHONE REP! If you love being treated like dirt, shop at Boscov's. Their customer service department will do a great job of making you feel like you are the most unappreciated customer out there! If you don't believe me go ahead and make a purchase from them. This place didn't receive horrible reviews for no reason. The phone reps are the most uneducated, unreasonable, and under paid idiots I have ever encountered in retail. Their supervisor was even more rude which explains why the other employees had no sense of what proper phone etiquette actually meant. I would rather be shot in the foot than EVER buy anything from this lame company again!!!