Cathy Eldridge
GBBoscov's Credit Card - HIDDEN Interest Rate Charges and Late Fees Boscov's credit card charges 31.24% interest from DATE OF PURCHASE. If you sign up for automated payments expect interest charges and late fees. Why?? Boscov's management refuses to acknowledge any affiliation with their own credit card provider, Comenity Bank. If you want to escalate the issue through Boscov's Management they refuse and defer the issue back to Comenity Bank. Sometimes Comenity answers the phone and sometimes they don't. Expect 30 minute hold times. The incentives for opening a credit card are minimal -- an initial 15% off to kick off your credit card spending. An occasional $5.00 reward is sent to you in the mail. I was promised a BIG birthday and holiday coupon to incentivize me to open a credit card. I never got a coupon! Shame on you Mr. Boscov for promoting your business through a flawed bank. I did not expect you to charge interest rates and late fees for on time automated payments. I did not expect you to promise coupons and incentives but never send them. Remember... when you close a store credit card it NEGATIVELY impacts your credit score!!!
Jennifer Bonovitz
GBExcellent shopping online experience I could not be happier. My order was delivered the next day! The product, men's fleece lined hoodies, exceeded my expectations and were unbelievably low priced. I was especially pleased with the packaging, not one oz of plastic! Amazon could you please take note. I plan to search the Boscov website regularly for my future online shopping needs.
inezhotmail.com
CAI also got ripped off by boscov’s &… I also got ripped off by boscov’s & partner! Invested a lot of money and they kept throwing in bonuses that were items that were grossly overpriced! I just wanted my money back but they froze my account and unfortunately left me in the hole 43,000 dollars!! My so called mentor was from the UK and said everything I wanted to hear until I ran out of money!! Not a good platform to get involved with😪
Debra Falchini
GBI had a wonderful experience at your… I had a wonderful experience at your cosmetic counter in Altoona Pa. Marlena Benson helped to pick a fragrance. She listened to me, suggested and tested several fragrances until I found one that I loved. She was patient, knowledgeable, and very sweet and kind. She is a true asset to your company. I hope you will give her the recognition that she deserves! Thank you, Debra
Karen
GBWorst customer service ever Worst customer service ever! Warning, if you purchase online and use a Visa or Mastercard, they will bill you twice. As far as their "chat" option, do not waste your time! You will be waiting for days. As far as calling customer service, don't waste your time, they will transfer you to multiple departments, then tell you "it will fall off your account". Emails go unanswered. Used to be my favorite store, I will never shop there again. Completely disgusted with them. Karen