I have a recording after calling the… Burlington stores no longer allow their customers to use the public bathroom. After calling the corporate office to explain the frustrations of what I was feeling, the customer service rep was very rude and I have it recorded. I was not allowed to ask for a manager. I was told it's corporate's decision. We need to boycott the store!! I will put this on TikTok.

TERRIBLE… Must stay this location has TERRIBLE managers. The location is not clean, products are everywhere except where they should be. During the "checkout" process they only had one cashier with about 20 people in line. I asked the cashier who the manager was on site, she stated there were two there HMMMM, I managed over 30 years in retail and my customers were always number one. So You LAZY Managers sitting on your backsides should have gotten help to open another register or two, or simply check customers out yourselves...Remember as a manager you need to remember who your bosses are, they are every customer that shops at your location. Today you proved that you both put yourselves above your customers and corporate will hear about this as I am not finished with your SLOTHFUL WAYS.

The Burlington in regency Jacksonville … The Burlington in regency Jacksonville fl is trash no fitting rooms and extra long lines for no reason.. if you think people are stealing so bad then SHUT DOWN CLOSE UP. Honest customers can't even shop in peace this is not a prison we a free...

Horrible customer service Horrible customer service! Debbie the manager at the Mentor, Ohio burlington is very unprofessional and needs fired, she should not be a manager! I also have found other reviews and complaints from customers about her being unprofessional and rude! I just can't understand how she still is employed at burlington, let alone still a manager?!?! how do you continue to let someone so unprofessional be a team leader! I asked her for corporates number and she told me too google it, snd hungup on me...I will never shop at this store ever again! I will be calling corporate Monday morning 9am sharp!. 🙂

I have been a customer at Burlington… I have been a customer at Burlington for many years , visited multiple locations . My greatest experience was at the Valley Stream location with a dedicated , hardworking , polite and diligent cashier by the name of Radha Ganness .You don’t see this type of hospitality in retail anymore . Five stars for Mrs . Ganness and continued success . Keep up the great work , job well done .