Customer Service Doesn't Respond The Kyojurou Rengoku nendoroid has yet to show up, haven't received in update in almost a year on the figure. I emailed them twice for ANY updates, info, help, etc. and have gotten nothing over the past month. The item is also no longer on the website which only heightens my anxiety and the feeling of being scammed. It feels like I've been scammed out of $65, I just want a refund at this point and no one has helped me receive that.

Ordered an item back in April of 2021 not received over a year later Ordered an item back in April of 2021. It's June 10th as of now. No order received, no tracking number, no follow up email, no nothing. They ignore all attempts at contact (they use a form you fill out on their website and don't give out an email, presumably to avoid a paper trail, shady behavior) and just seem like a group of scammers. Never buy from these people.

Money for nothing I placed an order in March. It’s now November and I haven’t received it. When I emailed for an ETA, I never received a response. I assume this is a Covid issue, but there’s no excuse for the lack of communication. At this point, I can’t even cancel because their site won’t allow it.

I feel like I have been scammed I feel like I have been scammed. I never received my purchase and Loudpig has never returned my inquiry after numerous attempts to contact them through their website. I feel like they take your money and leave you hanging. There are words that describes this type of unethical activity. I wish I had read these reviews before I gave them one penny.

Great costumer service I had some issue with a pre order I made on May for a plushie, the truth is they never respond the emails, but the best way to contact them is via messenger, that’s where the 5 star review comes. After I contact them via messenger, they helped me solve my problem, they were very polite and helpful.