The worst customer service ever. I’m very disappointed. Ordered Sonic the Hedgehog plushy in February for my 6 years old son and despite information on loudpig.com that sonic plushy will be released on May this year, no shipment no money refund. The most frustrating thing they totally ignore customers inquiring about status of the order. Terrible customer service. I will contact my visa company and PayPal to try get my money back. Don’t bother to do business with them.👎

Great costumer service I had some issue with a pre order I made on May for a plushie, the truth is they never respond the emails, but the best way to contact them is via messenger, that’s where the 5 star review comes. After I contact them via messenger, they helped me solve my problem, they were very polite and helpful.

Bought the infamous Rei Ayanami Plush… Bought the infamous Rei Ayanami Plush Strap that was on the web site. After waiting for now 2 YEARS, still no update and now my order isn't even on the web site anymore. I contacted them and still no answer. I would recommend to NEVER buy from them.

Don’t waste your time with them! Don’t waste your time ordering from them. I’ve sent emails and everything and no response. I pre ordered the rengoku nendoroid and no update since January saying that they received it but not a single tracking information has been sent to me. I gave up so I bought it somewhere else. Save your money and try other anime store websites.

Preorder a plush Never receive it ! I buy a pre-order plush Black lady sailor moon and I never receive it ! I buy it in february 2021 and we are in october 2021 never got it ! Try to send message via messenger never got a respond ! I wait for nothing ! I begin to think i will never receive it ! So i am going to pay twice the price in another site ! Very sad and disappointed ! Problably because its a preorder it take a lot a time ! I seriously losing hope !