Consumer
IETreadful to deal with Treadful to deal with! Pop stoll has not come but according to them its not there problem, please don't deal with these people
Erik Gjelsten
NOThe best funko reseller ever The best funko reseller ever. Great prices and fast shipping. Friendly customer service as well.
Phil Chen
GBI'm in the same boat as some others on… I'm in the same boat as some others on here. Ordered some summercon sticker funkos back in July. It's Oct now and I just received half my order. In addition, i was charged extra on my credit card and went to go dispute it and they claim i'm responsible. When I emailed them asking what this charge is, they don't reply. It takes DAYS for them to respond sometimes, if they ever do. There's no number to call either. I don't know why their shipping speed is terrible. Most Funko merchants already received these items months back. I honestly think this is a one man show company and it's not even his primary job. Great side gig but the customer service and shipping speeds is really terrible.
Yo
GBScammers I made a preorder for jinbe and luffy red hawk chase bundle, however, I still haven’t received them I emailed them few times and no reply back to cancel and get a full refund It’s in their policy but somewhere they’re allow to break their policy in order to scam customers There’s no option to cancel in their website and they never reply back in email I disputed with the credit credit I used and I got my money back but balyot reach out to them I got a sale chargeback, so I asked customer service from my credit card, like what did they even say to get my money back “The documentation they sent was not due to not showing the proof of delivery.” Spent $115 and they ignored my emails but they reply back to my credit card when I filed a dispute I got my money back for baylot to send documentation and they took my money Still an ongoing case trying get my money back for a refund since they never going to ship out my pops Don’t trust them, don’t buy from them, they just take your money and leave That’s why they don’t be on social media
AlphaPrime
GBPre-Order over 1 year. No Reply, No Refund. I made 2 Pre-Orders. One, over 14 months ago, the other, 6 months ago. Other Shops already had theirs in stock. I am without. I received a shipping email stating one order is shipping. That order stayed in USPS "Pre-Shipment" for 5 months. Never Shipped. I received a Balyot mass email, Pre-Orders arriving this month. Month passed, Pre-Orders never sent. Emailed a few times, via support & chat. No Response. Emailed for a Pre-Order Refund, per Policy. No Response, but oddly, the next day, I receive Bank notification of Fraudulent Charges. I emailed Balyot again, that if No Reply or No Refund, I will file a complaint with FTC, IC3, BBB, and a review with Trustpilot. No Response or Refund, so here I am. I do not want businesses to fail, but I do not like being scammed or for anyone else to endure this experience. It hurts this specific buying community.