Customer Service is Non Existent! Would avoid at all cost! I rarely write reviews, especially bad ones because I usually give small businesses the benefit of the doubt. However, this company has been extremely bad and unprofessional in their customer service response. I pre-ordered a Halo Funko Pop pack from this company back in December 2021. Four months have passed by and I have not receive one update from them so I contacted their customer support and a representative told me the item will be shipped by end of April 2022. End of May 2022 comes and I did not hear anything from them or receive any shipment. I emailed them multiple times but received no response so I had to file a claim with my bank. Balyot then had the audacity to refute against the claim tell my bank that they issue 100% refunds to customer (which they advertised on their website). So I reached back out to them to request a refund and still have no got back a reply nor have I received my items... so I guess I will have to continue with my bank dispute. This company customer service is a joke. Would recommend to avoid them since the hassle and stress to deal with filing bank claims and attempting multiple times to emailing their customer service and getting no response back is not worth it. Please spend the extra dollar and order from a reputable company such as Entertainment Earth and Toywiz instead.

Pre-Ordering WILL take a while, but otherise One of the best Funko Pop sellers out there. Pre-ordering will take a long time but otherwise, they get their Pops shipped out insanely quick and they arrive in perfect condition.

Customer service won't respond Says on website that you can cancel a pre order for any reason. But they never respond to email requests. I have emailed them multiple times and after a few months i have not gotten a response. Seems like either a scam or ran by people who don't understand how to run a business properly. Either way avoid at all costs. It's almost been a whole year since I placed my order with no information from them and them not responding to my cancelation request.

No receiving after months of waiting Preordered a Funko pop in like January and haven’t received it. Emails haven’t worked, Msging them on insta they won’t cancel it this site is a total scam. Screw you Balyot

STAY THE BLEEP AWAY FOLKS Stay away from these people folks. Just ordered about 300 dollars worth of stuff. Initially I just wanted to cancel 2 items, I reached out to them in timely manner giving them at least a week to respond but to no avail. I've reached out to them via email and instagram, no response. Stay away people. Stay away. Now im wondering if I will even get my stuff.