Been waiting for an order since Aug. Been waiting for an order since Aug. Cannot contact so presume money lost. Give this company a wide berth.

Won’t refund me for a product I never… Won’t refund me for a product I never received!!! No telephone number and their chat not doesn’t work. They just robbed me of £100 avoid at all costs!!!

My package arrived today My package arrived today. It was sent tracked delivery. Communication was excellent from buy.com. Will use this site again.

Do not buy anything from this company! This company is shocking. They don't deserve any stars. I wouldn't trust buying anything..as when you do,it doesn't even work! The box came damaged like it's been sat in the warehouse for months. Sent it back over three weeks ago and still havnt received my refund. Apparently they havnt received it yet! Now ignoring my messages. DONT BUY ANYTHING FROM THIS SITE AS YOU WONT GET YOUR MONEY BACK IF ITS FAULTY.

Misleading advertising Having seen a triple bunk bed on Buy.com (Caramel -Bexley Wooden Triple Bunk Bed) I assumed that I was going to get what was in the advertising photo and product description. Alas, not to be..it advertised storage cupboards underneath which never arrived. On enquiring why, the seller said the advert listing is wrong, there are no storage cupboards. So how do Buy.com not know this? Do they check and verify the seller products before listing them ? False advertising..hopefully others will be aware in future. PS the bed also had missing screw attachments which I had to ask the seller for. Buy.com doesn’t seem to get involved with such issues, just leads you back to the seller. Doubt I will use either of them again.