Bobb Ansig
GBDefrauded me out of a promised discount… Defrauded me out of a promised discount and free shipping by removing items from my order that qualified me for them. Then, on the EXACT same day they charged my card, and on a day where I did not use that card AT ALL for anything else, I got >$5,000 in fraudulent charges on that card, all originating in the state of Florida where, guess what, BikeSomewhere is located. Coincidence? I doubt it. Never again with these incompetent fraudsters in any case.
Dennis
GBCanceled due to reviews, but still recieved good service I did place an order through Bikesomewhere for tires. It wasnt processing fast enough for me. Mostly likely because the tires i wanted ship from India (Schwalbe). But i also read these reviews, so that got me nervous. I immediately send them a message asking how can i cancel my order. I was refunded my money within hours. So technically, my transaction went well. Again even through other sites my tires woudnt have made it until 2021 but my limited interaction with BikeSomeWhere was good.
Joseph Peralta
GBI ordered a bike seat April 20th 2020 I ordered a bike seat April 20th 2020. Still haven't received my order and it's May 10th 2020. I understand with covid-19 going on. but I do not respect not given a proper response on why from a representative associate anyone. I know somebody is being paid to work over the phone or online. I know there's an owner or assistant somewhere in that company viewing orders. Did not tell me what is going on like we're closed or sorry. Nothing text me something that's not automated. Obviously I'm upset. Covid-19 circumstances acceptable. But no personal update is not!
Liz Foley
GBExtremely slow processing and shipping Extremely slow processing and shipping, There is no excuse as to why a product I purchased wasn't processed and then sent out for over a week. I had a ski trip planned and made the purchase with the estimated shipping time in mind, only to receive notice on the day it was supposed to arrive alerting me that delivery was delayed. Very disappointing.
Philip Lowther
GBIt took several days longer to arrive… It took several days longer to arrive then website indicated. The one thing really irritated me is the quality a battery used and the Knight Rider mako150 headlight 5056. After only two uses of maybe five minutes each, the light was too dim to use in the dark. So I had to immediately purchase new batteries which added to the cost and shipping cost which did not show up until final check out. Hopefully now the light will work or a good while.