Joseph Peralta
GBI ordered a bike seat April 20th 2020 I ordered a bike seat April 20th 2020. Still haven't received my order and it's May 10th 2020. I understand with covid-19 going on. but I do not respect not given a proper response on why from a representative associate anyone. I know somebody is being paid to work over the phone or online. I know there's an owner or assistant somewhere in that company viewing orders. Did not tell me what is going on like we're closed or sorry. Nothing text me something that's not automated. Obviously I'm upset. Covid-19 circumstances acceptable. But no personal update is not!
Nacho
DOAvoid this Seller, terrible multiple experiences! Ordered a bicycle helmet from this seller based on delivery date. After purchase, it kept appearing as "delivery is on its way but running late". Wrote to seller. They provided a tracking number, but it was only a number created to mislead me. It was a valid courier tracking, but the courier reported seller never arranged for pick-up. After a long wait, and item no longer available in the market, seller cancelled order with no feedback or apology. On a second occasion, ordered two items (Amazon assigned them to this seller). Seller reported both items delivered, but only one of them was shipped!! Seller has not responded or shipped item. Can't understand why Amazon keeps sellers like this on their platform with so many bad reviews!! AVOID THIS SELLER!! READ THE REVIEWS!!
Emuzik
GBPoor customer service Received bike tires from BikeSomeWhere on Amazon. Had a bike tech at a local shop mount them today and he reported one of the tires is defective with a bulge on the sidewall. Bike is still at the shop and has not been ridden. Since the tire was mounted (but not ridden), BikeSomeWhere has refused to authorize a return. How is one to discover the tire is defective without mounting it? Looked them up on the Better Business site and the firm has a D ratting. Buyer Beware.
Rod Perala
GBGreat experience!! Sorry there are haters out there, but my exp with bikesomewhere was great! I ordered my Fox flux helmet Saturday june 4 and got it Friday June 10 in west central MN. They provided tracking number, tracked it every day and it got to well before the weekend so I could use it. Helmet sells all over internet for $99 they sold it for $59.99 with free shipping, love it!! Perfect condition, packaged well, no complaints here. I heard that 90% of internet purchase errors are due to buyer mistakes. You cant please all customers all the time, but you can please most customers, most of the time.
chad sali
GBdont do it! dont do it! its a scam website... i ordered something 12 days ago, they provided a tracking number after i emailed them, but never dropped off the item to ups. the only way i knew there was a tracking number was by signing into their website, didnt even email. ive called and sent emails with no response. avoid this place! update: paypal refunded my money because bikesomewhere didnt respond to them. confirmed, shady.