SomeoneImportant
GBRudest Customer service ever! I purchased a product which was defective and while exchanging emails with customer service the customer service rep yelled at me by writing in all caps when telling me I had to contact the manufacturer. I was shocked because I asked the rep to explain the return policy and the rep started their email out with..."as I stated before..." then the rep wrote "YOU need to contact the manufacturer" I have never dealt with such rudeness from where I made a purchase. Buyer beware!
Bobb Ansig
GBDefrauded me out of a promised discount… Defrauded me out of a promised discount and free shipping by removing items from my order that qualified me for them. Then, on the EXACT same day they charged my card, and on a day where I did not use that card AT ALL for anything else, I got >$5,000 in fraudulent charges on that card, all originating in the state of Florida where, guess what, BikeSomewhere is located. Coincidence? I doubt it. Never again with these incompetent fraudsters in any case.
chad sali
GBdont do it! dont do it! its a scam website... i ordered something 12 days ago, they provided a tracking number after i emailed them, but never dropped off the item to ups. the only way i knew there was a tracking number was by signing into their website, didnt even email. ive called and sent emails with no response. avoid this place! update: paypal refunded my money because bikesomewhere didnt respond to them. confirmed, shady.
Liz Foley
GBExtremely slow processing and shipping Extremely slow processing and shipping, There is no excuse as to why a product I purchased wasn't processed and then sent out for over a week. I had a ski trip planned and made the purchase with the estimated shipping time in mind, only to receive notice on the day it was supposed to arrive alerting me that delivery was delayed. Very disappointing.
Tom
GBScam site Scam site, avoid. Make sure you don't accidently order from them via Amazon. They have failed to ship the product. Several attempts to contact them have failed, basically producing automatic response emails. Messages left on their answering machine have not been returned. I wish I had found this site before ordering from them via Amazon