SomeoneImportant
GBRudest Customer service ever! I purchased a product which was defective and while exchanging emails with customer service the customer service rep yelled at me by writing in all caps when telling me I had to contact the manufacturer. I was shocked because I asked the rep to explain the return policy and the rep started their email out with..."as I stated before..." then the rep wrote "YOU need to contact the manufacturer" I have never dealt with such rudeness from where I made a purchase. Buyer beware!
Joseph Peralta
GBI ordered a bike seat April 20th 2020 I ordered a bike seat April 20th 2020. Still haven't received my order and it's May 10th 2020. I understand with covid-19 going on. but I do not respect not given a proper response on why from a representative associate anyone. I know somebody is being paid to work over the phone or online. I know there's an owner or assistant somewhere in that company viewing orders. Did not tell me what is going on like we're closed or sorry. Nothing text me something that's not automated. Obviously I'm upset. Covid-19 circumstances acceptable. But no personal update is not!
Sheryl
GBSCAM SITE SCAM SITE - DO NOT ORDER FROM THEM My order did actually arrive after 1.5 months. However, in the meantime, I didn't need the order. I tried to cancel it before it was finally delivered and they wouldn't allow me to. Upon arrival, I immediately tried to get a return label (as the email states), but getting that return label is an act of congress. I've sent at least 12 emails trying to get it. They won't answer their phones. DO NOT DO BUSINESS WITH THIS COMPANY. SCAM SCAM SCAM
Nacho
DOAvoid this Seller, terrible multiple experiences! Ordered a bicycle helmet from this seller based on delivery date. After purchase, it kept appearing as "delivery is on its way but running late". Wrote to seller. They provided a tracking number, but it was only a number created to mislead me. It was a valid courier tracking, but the courier reported seller never arranged for pick-up. After a long wait, and item no longer available in the market, seller cancelled order with no feedback or apology. On a second occasion, ordered two items (Amazon assigned them to this seller). Seller reported both items delivered, but only one of them was shipped!! Seller has not responded or shipped item. Can't understand why Amazon keeps sellers like this on their platform with so many bad reviews!! AVOID THIS SELLER!! READ THE REVIEWS!!
Tammy L-Phoenixville
GBShipment never came Shipment never came. When we called they said it was returned back to them however the tracking number shows that it was never shipped, only a shipping label was created . Scam! Walmart should do a better job at investigating who they partner with.