Always a fantastic experience with Bus.com Always a fantastic experience with bus.com, from booking to the bus and everything in between this company is flawless and doing everything right! Well done to everyone at Bus.com you guys are rocking it!! We have been using them for 3 years and every single time we are impressed by the whole experience.

Harvard Boston to New York The bus came on time for our departure and the driver was kind. He gave us enough time during our breaks. Though he came a little late for our return, the experience overall was great and he was very understanding.

Please do not use this company Please do not use this company; Booked several months in advance. Accepted payment a month prior to departure date for large group and then cancelled reservation 2 weeks from departure. No contact when trying to call or email to resolve issue. Extremely unprofessional business and want to make sure no one has to be strung along with their money tied up. Edit: bus.com reply makes it sound like they promptly responded on June 8th when we contacted them for CONFIRMATION. They confirmed on June 8th our trip was good to go. Proceed with caution they can cancel your reservation for whatever reason they come up with, whenever they feel like it.

We were being picked up in a very tough… We were being picked up in a very tough area for a bus to come into downtown, although the bus driver was late it was nothing he could handle and I appreciated the customer service rep keeping me informed with the ETA. The bus driver on the way back was early but allowed us to come out when we were ready. Very friendly bus drivers overall and would book again

Le Diner en Blanc - Atlanta 2023 event For our event this year, we decided to use Bus.com as our Chartered Bus transportation partner. I must say that the experience, communication, service, and follow up with Terry, James, and Shaz were all excellent. We look forward to working with you for future events.