Harvard Boston to New York The bus came on time for our departure and the driver was kind. He gave us enough time during our breaks. Though he came a little late for our return, the experience overall was great and he was very understanding.

We were being picked up in a very tough… We were being picked up in a very tough area for a bus to come into downtown, although the bus driver was late it was nothing he could handle and I appreciated the customer service rep keeping me informed with the ETA. The bus driver on the way back was early but allowed us to come out when we were ready. Very friendly bus drivers overall and would book again

Please do not use this company Please do not use this company; Booked several months in advance. Accepted payment a month prior to departure date for large group and then cancelled reservation 2 weeks from departure. No contact when trying to call or email to resolve issue. Extremely unprofessional business and want to make sure no one has to be strung along with their money tied up. Edit: bus.com reply makes it sound like they promptly responded on June 8th when we contacted them for CONFIRMATION. They confirmed on June 8th our trip was good to go. Proceed with caution they can cancel your reservation for whatever reason they come up with, whenever they feel like it.

I wasn't sure about booking online as I… I wasn't sure about booking online as I did not know anyone who had used them and I didn't know anything about them. I tried booking with several local bus companies who were less than helpful. So, I took a chance and went with bus.com. I was pleasantly surprised with every aspect of my booking. I even had to request a revision to the invoice as per the requirements of our Accounts Payable department and they provided exactly what I needed. I also had an issue with my credit card being billed even though I had paid by cheque, but they responded and issued a credit. The bus was on time, the operator was very nice and our delegates were happy with the service.

Great team tournament travel We were recently in Montreal for a hockey tournament and used bus.com for our team travel. It was a great experience! The agents were very helpful, easy to work with, responded immediately and providied exactly what we were looking for. I would highly recommend using them.