Genevieve
GBI wasn't sure about booking online as I… I wasn't sure about booking online as I did not know anyone who had used them and I didn't know anything about them. I tried booking with several local bus companies who were less than helpful. So, I took a chance and went with bus.com. I was pleasantly surprised with every aspect of my booking. I even had to request a revision to the invoice as per the requirements of our Accounts Payable department and they provided exactly what I needed. I also had an issue with my credit card being billed even though I had paid by cheque, but they responded and issued a credit. The bus was on time, the operator was very nice and our delegates were happy with the service.
GN
CAStaff retreat transportation The company representatives are very courteous and provided the guidance and help very promptly. We were happy with the services generally, bus was at departure points way before agreed time which was quite convenient for on-boarding. The first bus was a little old though spacious, and when we requested a newer bus for return trip, this was provided with no problem. Everyone was happy. We will definitely use the services of Bus.com again and we highly recommend them. Thank you. GN
Jessica
GBTop Notch Customer Service! The customer service has been phenomenal! I have had a lot of trips to plan for my residents (I work at a senior community) and I have had nothing but positive experiences with every person I have worked with through Bus.com! I also appreciate the flexibility in change of itinerary (adding stops, changing dates, changing timing, changing the size of the bus, etc.) The vehicles have always been on time and the drivers very kind and easy to work with! It's taken a lot of stress out of planning trips!
Julie
CAGreat team tournament travel We were recently in Montreal for a hockey tournament and used bus.com for our team travel. It was a great experience! The agents were very helpful, easy to work with, responded immediately and providied exactly what we were looking for. I would highly recommend using them.
Lynnette
GBLe Diner en Blanc - Atlanta 2023 event For our event this year, we decided to use Bus.com as our Chartered Bus transportation partner. I must say that the experience, communication, service, and follow up with Terry, James, and Shaz were all excellent. We look forward to working with you for future events.