Rented two sprinter vans Rented two sprinter vans. One van followed the route correctly but the bus was dirty (used mask and water bottle); the other bus got lost twice and this group was not able to fulfill their objectives. Company provided a small discount for inconvience but apologies do not compensate for the fact that we couldn't complete our own business objectives. Businesses should understand that when they don't meet the stated goals, the customer should not have to pay.

I booked with your company because I…wanted to leave early (8 a.m.) and it was easy to book with the company. I booked with your company because I needed to leave the school early in the morning (other bus companies can only leave at 9 a.m.), at 8 a.m., since the drive was long. The bus driver was 20-25 minutes late Since there was very little traffic, we would have arrived at our destination earlier and had more time to spend there. Also on the way back, he took the wrong turn, which made us come back very late as we got stuck in the construction traffic around the tunnel. Otherwise, it was very easy to book with the company and it was easy to get information from them.

I wasn't sure about booking online as I… I wasn't sure about booking online as I did not know anyone who had used them and I didn't know anything about them. I tried booking with several local bus companies who were less than helpful. So, I took a chance and went with bus.com. I was pleasantly surprised with every aspect of my booking. I even had to request a revision to the invoice as per the requirements of our Accounts Payable department and they provided exactly what I needed. I also had an issue with my credit card being billed even though I had paid by cheque, but they responded and issued a credit. The bus was on time, the operator was very nice and our delegates were happy with the service.

Amazing Customer Service and Quick Turnaround I want to say that as school principal of a community school, it can be difficult for us to procure affordable transportation that is also reliable. Bus.com has been easy to work with and has always offered fair pricing with excellent availability. A special shout out to our rep Karen who is patient and has found solution after solution for us.

A wonderful experience A wonderful experience. We hired a belly dancer for a 90th birthday party and she performed extremely well and was very entertaining....