I purchased tickets for the Miami Open… I purchased tickets for the Miami Open session 7 the game was rain out Ticketmaster and the Miami Open reissue tickets for the event on a different day and I am still waiting because they are saying that the event did took place. Please do not buy tickets from this people as they will not honor their policies.

Tickets a no show/Long refund process - Gametime has provided me with excellent access to sports events and concert tickets. The product is 5 STAR. However, a recent purchase soured my opinion, because the event tickets never arrived. - To receive a refund required a combination of texts and calls over a four day period. Eventually, the refund was processed, and I appreciate Gametime’s following through. - Ideally, to resolve immediate ticketing issues, access to a phone rep would be helpful. - The refund process was reactive. I communicated with three different reps who promised to elevate my issue, and have someone reach out. No one called. Setting realistic expectations would help. If they’re too busy to call, let people know to call back. - I’ll use the service again…but with a backup plan.

Grateful for how fast and reliable 👍 Although at the last concert I had a delay in sending the tickets because I bought them late, I called and spoke with Jena and she was very friendly and resolved my problem quickly. They are fast, reliable and secure. 👍

I got the tickets I wanted but they… I got the tickets I wanted but they were way more than what they were listed as. Also the checkout experience was very confusing, I didn’t realize I had actually bought the tickets until I had. I never got a chance to put a promo code in. This was the worst ticket app I have used. I should’ve used Seat Geek.

Happy customer Upon purchasing my tickets I got an alert saying someone was trying to access my account. I immediately called the number given and your representative was awesome! She walked me through everything and assured me my tickets were purchased and safe! I'm so excited about getting to take my daughter to her first concert so thank you for the tickets and awesome service!