Exactly what I want from a ticket app 💯 Gametime is always a very efficient experience. App is very user friendly and they also have the best prices I’ve seen for basketball games. Had to reach out to customer service and didn’t have to wait long at all. Service was very fast and immediately cleared things up for me! 100% recommend!

DO NOT USE GAMETIME DO NOT USE GAMETIME! TICKETS DON'T WORK! WASTED MONEY AND TIME AND ONLY FOR AGGRAVATION! COMPLETE SCAM!

Tickets a no show/Long refund process - Gametime has provided me with excellent access to sports events and concert tickets. The product is 5 STAR. However, a recent purchase soured my opinion, because the event tickets never arrived. - To receive a refund required a combination of texts and calls over a four day period. Eventually, the refund was processed, and I appreciate Gametime’s following through. - Ideally, to resolve immediate ticketing issues, access to a phone rep would be helpful. - The refund process was reactive. I communicated with three different reps who promised to elevate my issue, and have someone reach out. No one called. Setting realistic expectations would help. If they’re too busy to call, let people know to call back. - I’ll use the service again…but with a backup plan.

VERY EXPENSIVE SCAM! Virtually all of the 1-star ratings below happened to me. gametime is a scam. Their "all-in" tickets are $98.34 more than LiveNation and LiveNation tickets, including parking. Many comments from frantic customers complain that their tickets never arrived, arrived the day of, the day after, or after the event started...lord knows if I will ever receive my gametime tickets. They've been told they can't return tickets for a full cash refund - only gametime credit. Can't price match for cash difference, again, only gametime credit. THEY DO THIS INTENTIONALLY BECAUSE THEY KNOW THEY ARE SUCH A SHADY COMPANY THAT CUSTOMERS ARE EITHER STUCK WITH A gametime CREDIT & HAVE TO USE gametime AGAIN, OR BETTER YET THE CUSTOMER WILL JUST GIVE UP.

Awesome customer service support fixing my ticket release issue Bought last minute Gametime tickets within 2 hours of show. My tickets didn't go over to my account after waiting an hour & was told seller hasn't release my tickets. Bought last minute many times before & this has never happened like this. Customer rep supported me via text and was able to find me a comparable ticket that was same price & better seating. Got me those tickets 30 minutes before the show. Thanks to the awesome teamwork!