customer
GBI was scammed out of $200 I was scammed out of $200. Bought two duos in Oct. They were completed a week later but still haven’t received them. Customer service says no refund because they signed it! Seriously??? They never returned it back to you!
Ana Carolina Nascimento
CAGreat! Had a lot of problems with my country's post office services, but Streamily offered me support all the way and my (gorgeous by the way) print came in a very good package Finally have this little peace of Miss Furina herself with me, my most treasured item <3
Miss V
GBNeeds Improvement I recently purchased my first Streamily signings; there were a total of four. It has not been the best experience. 1) As I was choosing my prints, in December, I noticed that many of the descriptions for numerous signers referenced an event that had occurred last July. 2) During all four signings, each signer mentioned several times how they hadn't received certain prints. 3) One of the signers hadn't received my print. I followed up with Streamily and was told that I'll just have to wait until the Talent does another event with them. No assurance that they'd follow up with the signer, no offer of any sort of recourse, I just have to wait while having neither my print nor the money I paid for it. 4) One of the signers had their stream rescheduled twice due to none of their prints arriving in time. It's a cool service, but the company is clearly a mess. I won't be purchasing again.
Abby Shwide
GBMartin Henderson Didn't Have My Poster to Sign Live on Instagram To Whom it May Concern: Martin Henderson and Alexandra Breckenridge did a live signing on Instagram on 3/3/24. Martin didn't have certain posters so he couldn't sign my poster live. I wrote to you, Streamily, and you emailed me right away and it said that the celebrity will work with their Talent Rep with Streamily to resolve the issue. I know it is not your responsibility, but by any chance can you tell me if or when Martin has/will talk to the talent rep. about this? Can you also let his talent rep. to talk to him about us fans getting a partial reimbursement for the poster because part of the price was for him to sign it live when he was signing the posters. Thank you very much in advance for your help? Sincerely, Abby Shwide
L J Stephen
GBI'm still waiting for my signed… I'm still waiting for my signed autograph from the live talent sign on 3/03/2024. It's been a month... #P653916276 Not happy & while I enjoyed the live signing, Streamily did not provide any support for the talent--Boo! I'm not impressed by the customer service. Do better if you want repeat business.