TicketCity

5912 Balcones Drive, Suite 102, 78731, Austin, United States
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3.30
Based on 20 Reviews

5

45.00%

4

15.00%

3

0.00%

2

5.00%

1

35.00%
About TicketCity

TicketCity is a ticket marketplace that offers tickets to sports, concerts and theater events. When you need tickets, TicketCity is the place to go. We've been in business since 1990 and our expert team have personally attended many of the events we offer. Have a question? Our call center is available 7 days a week.

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Yahoo Jim
GB

Parking pass sold with wrong information Leo in Chicago who sold parking ticket said parking pass for yellow lot for today's Houston Rodeo event would be available for pickup by noon. John in customer service said that MIGHT be possible BUT seller has 2 hour before an event to make tickets available. I would not have purchased the parking pass if that were told to me by Leo as I plan to enter the venue much before the entertainment event at 6:45.

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Tina Mills
GB

We got our tickets a hours before game We got our tickets a hours before game. I ordered these 4 months before game. 2 days before i was chatting with customer service. They assured me that my tickets would be emailed me before the game. This is a SCAM. They wait until it’s too late to see that they sent the wrong seats. Never again!!! These were not the seats we paid for. We went to Washington to see Nationals v/s Phillies. My grandsons first mlb game. The tickets we got was for the last top row in stadium. We ordered and paid for tickets for the 200 section not 400. We had to buy more tickets and we were able to be in section 100 a few feet from field. Oh and they were cheaper that the bogus tickets we received. BEWARE!!

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Virgil Alexander
GB

I got my Refund with no Hassles! The site that transfers your tickets went down an hour before the game, so I couldn't get my $579 UT vs Alabama tickets, and had to scalp some tickets to get in. I made one phone call Ticket City and they gave me a refund, I was very impressed that they did and was worried that they wouldn't. Ticket City has a loyal customer going forward.

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Lisa S
GB

Got to Attend a Concert I thought I Couldn't Afford I researched tickets for a major concert that I really wanted to attend for my birthday. TicketCity had the best priced service fees that brought the tickets and fee cost in at the best when totaled together. The tickets were sent over quickly and when I had difficulty "retrieving" the tickets electronically the customer service team was even in at 6pm on a Sunday evening and solved my issue quickly and politely.

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Shawn Rosenzweig
GB

You send me the wrong tickets The ticket order was confirmed by Marvin, then received a call back about replacement tickets. The tickets are incorrect. I’ve been on hold more than 2 hours today. I’ve also tried to chat with Ticket City, and that was a huge waste of time (they told me to try and resell the tickets). Totally inconsiderate

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