TicketCity

5912 Balcones Drive, Suite 102, 78731, Austin, United States
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3.30
Based on 20 Reviews

5

45.00%

4

15.00%

3

0.00%

2

5.00%

1

35.00%
About TicketCity

TicketCity is a ticket marketplace that offers tickets to sports, concerts and theater events. When you need tickets, TicketCity is the place to go. We've been in business since 1990 and our expert team have personally attended many of the events we offer. Have a question? Our call center is available 7 days a week.

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Ballard
GB

Very Pleased Buyers! We were having trouble purchasing Cubs tickets online thus made a call to TicketCity. Very glad we did. The agent we dealt with, Chris, was extremely knowledgeable and very courteous. We had never made a purchase online with TicketCity prior to this transaction so was a bit anxious but we are very happy with our experience. A plus rating from us Texans!

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Max Price
GB

I ordered tickets t I ordered tickets to SOBs to see INIKO only to not have transaction completed yet being bombarded by email for endless other concerts. When I did not see the comfirmation I finally called venue only to be told no tickets Extremely frustrating

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Virgil Alexander
GB

I got my Refund with no Hassles! The site that transfers your tickets went down an hour before the game, so I couldn't get my $579 UT vs Alabama tickets, and had to scalp some tickets to get in. I made one phone call Ticket City and they gave me a refund, I was very impressed that they did and was worried that they wouldn't. Ticket City has a loyal customer going forward.

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Shawn Rosenzweig
GB

You send me the wrong tickets The ticket order was confirmed by Marvin, then received a call back about replacement tickets. The tickets are incorrect. I’ve been on hold more than 2 hours today. I’ve also tried to chat with Ticket City, and that was a huge waste of time (they told me to try and resell the tickets). Totally inconsiderate

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Lisa S
GB

Got to Attend a Concert I thought I Couldn't Afford I researched tickets for a major concert that I really wanted to attend for my birthday. TicketCity had the best priced service fees that brought the tickets and fee cost in at the best when totaled together. The tickets were sent over quickly and when I had difficulty "retrieving" the tickets electronically the customer service team was even in at 6pm on a Sunday evening and solved my issue quickly and politely.

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