Joshua Smith
GBDO NOT EVER USE THIS COMPANY!!! DO NOT EVER USE THIS COMPANY!!!! I spent $650 on tickets to see Hardy. Hardy canceled and they refused to refund our money....they sent us a ticket credit which was no good because the concerts were over and my brother is now gone. They say 100% money back guarantee but now we are tied up in legal matters with the Better Business Bureau. They also don't use domestic phone support either and their support are as good as theives. If you'll notice in the reply THESE CROOKS told me to resell the tickets, the artist canceled, I just want my money back, I've already talked with them and they refuse to help so don't let them make you think they care because they don't, I literally just called them and got the same story again. Dummys. They sent my money to a credit with their website to buy more tickets and then it says they got used for a concert that I wasn't even in town for, I just want my money back, when a man spends his hard earned money on something like this and the artist cancels then the man should get his money back, I got completely scammed here and your phone rep told me tough luck.....I may not be a huge corporation but I served this country and people who do have value in this society will know not to ever do business with this company, if they make it right I'll let everyone know.
Tracie
GBPurchased Kenny Chesney Tickets… Purchased Kenny Chesney Tickets 10/19-beings it wasn't CANCELLED just POSTPONED refuses to refund money!!! WHO BUYS CONCERT TICKETS 3 YEARS IN ADVANCE???? POOR CUSTOMER SERVICE!!!! REFUSES TO ANSWER PHONE/EMAILS!!! SCAM!!! BUYER BEWARE!!!! read fine print!!!! customer should ALWAYS have the option of refund from these mega artists/corporation
Mike Peetoom
GBComplete scam. Didn't get what I paid for I purchased "VIP rows 1-8" for a concert in Spokane. We ended up in general admission behind the VIP section. I was charged $150 per ticket and ended up getting $35 tickets. They took zero responsibility and said "we are only a website that lets people sell their tickets". Unexceptable and do not fall for their scam! Buy tickets elsewhere.
Maria S
GBStay away: NO TICKET Stay away. Two hours before show TONIGHT. Still no ticket - promised it would be released at 5pm. Then we got notice of a refund instead. We wanted the ticket, not the refund. Never had this happen with other ticket re-sellers. Our first experience with TicketNetwork. Will never use them again. Have tickets for same show from Vivid Seats and Stub Hub. Already received those earlier. But not this one. Stay away.
Kevin Flynn
GBConcert Tickets We paid $730 for two (2) tickets that included insurance, service fees and taxes for Adam Lambert and Queen in Phila. Pa. Our seats were obstructed view seats, and we purchased these tickets six (6) months before the show. These were the most expensive concert tickets we have ever purchased, and you had a duty and a responsibility to inform clients that the seats were obstructed view seats. We could not see most of the stage as there was a giant T-bar with lights and speakers obstructing our view. These seats should have been offered at a discount, not a premium. Also, the seats we purchased in March 2023, for a show in October 2023 were the "best available." One week before the concert many ticket sites were showing discounted pricing with far better seating. I will never purchase event tickets from TicketNetwork. Obstructed view seats and charged a premium. This was ridiculous!