M
GBOrder #31606726 it doesn’t take 2 months to get tickets. Order #31606726 Ordered 9/11 and after reading hundreds of reviews I see this is a scam. It does not take 2 months to deliver tickets via email, and I won’t sit around waiting til the day of the event and it’s sold out, we’re turned away with fraudulent tickets, and then begin a pointless refund process. I contacted customer service via email and I’ll either get the tickets I overpaid for, an order cancellation, or I will open a fraud claim with my cardholder and continue this review with the BBB.
Brian Fylak
GBHORRIBLE CUSTOMER SERVICE - STAY AWAY!!! I placed an order and next morning found out I needed to cancel the pending purchase for an event in May. Third attempt on calling and the phone line disconnected while waiting for a live person. The customer service email answer said they NEVER accept cancellation requests. Stay away from this horrible rip-off company.
Lori Bush
GBDISGUSTED I am being forced to keep a set of tickets for a venue and date sent to me in error. Customer service was HORRIBLE and no refund or exchange policy the same. Now I have to pay for TWO sets of tickets, only one of which I can use...I believe I was scammed into this double purchase and will NEVER purchase anything from TicketNetwork.com again in life, and will be sharing my experience with others so I can stop EVERYONE I CAN from being screwed by this company and its UNFAIR AND AWFUL practices
Alan
GBJeff Dunham ticket made good I ordered my Jeff Dunham tickets October 2019, (order # 32043931) ($195.15) due to Covid-19 the show date was changed 3 times and finally was scheduled in Nov. 2021. Before the show I requested a copy of my tickets with no luck. The show came and went, so I contacted TicketNetwork customer service and explained the situation that was not able to get the updated tickets and I was requesting a refund. There answer was "Unfortunately, we are unable to cancel or refund your order because per our terms and conditions state, all sales are final." A update 2 weeks later, full refund, thank you for understanding.
Robert Eisenhardt
GBBoy was I suckered - Scam folks Boy was I suckered. We paid $700 plus for Willie Nelson concert, ordered months ago and assured, as these reviews ALWAYS say that the tickets would be delivered 2 days BEFORE the concert. Well, nothing new to add folks. No tickets and standard operating procedure here. AVOID if you can in advance but there is no way of knowing that when ordering the damn tickets.