Judy Sinclair Wolverton
GBI tried buying a ticket from this site… I tried buying a ticket from this site but never received my tickets. I tried buying them the same day as the event. Since it was a Saturday, I was not able to directly contact them and they did not respond to my email. My sister got a ticket but I did not. We were suppose to go together. It was to be special time spent together.
Heather
GBEmbarrassing I set up the site and everything looked great. It was easy to set up and the page looked good. We wanted to sell sponsorships for our site ahead of the sale, seemed easy enough. So we started selling and had people upload their logos. Then Ticketbud did an update and all the sponsorships were no longer visible. I reported the problem 5 days ago and it's still not corrected. There is no contact number so you have to send a service ticket and wait. My sponsors who paid money to have their logos seen during ticket sales are going to be quite disappointed tomorrow morning when tickets go on sale and there is nothing shown for them. This also meant we had to stop selling the sponsorships which cost us money for our fundraiser in the end. So disappointing when it had such great potential.
Kelsey Hilbers
GBWould give a 0. Would give a 0. They sold us tickets to an event that never happened, refused to give us a refund or help in anyway. Contacted multiple times for assistance.
Elaine Johnson
GBI would never purchase anything through … I would never purchase anything through these guys again . I bought a ticket to an even in August the event was in October ( my bday weekend) I got an email the event was cancelled and would receive a refund . Well here it is November and still no refund. I found out I wasn't the only one out here so now we are all looking into a class action lawsuit. Oh and there's no one you can talk to either the only department that has actual people working is sales yea go figure.
George Sheppard
GBONE STAR IS WAY TO HIGH If I could give these guys a "-5" I would have "1" is way to high!...I have had to use them three times and have had nothing but problems...first it shows the tickets available then you can't buy them...all three times technical difficulties...it showed 100 tickets available but would not allow you to purchase them...then you contact them and in the mean time they get it fixed and you are SOL...then wound up with two tickets for the same event....last time they had technical difficulties with buying tickets ....this is what they do right...it showed the Saturday tickets sold out even though when I got on there were plenty available it wouldn't allow me to buy the ticket...so I purchased the Sunday ticket but then these...explicative deleted...fixed the issue on the Saturday event and I would up with two tickets....they have no problem collecting... IF YOU ARE A BUSINESS HOLDING AN EVENT AND USE THESE PEOPLE BE PREPARED FOR YOUR CUSTOMERS TO BE REALLY FRUSTRATED WITH BOTH YOU AND TICKETFRAUD!!!