This is totally unacceptable the way… This is totally unacceptable the way this website takes advantage of people. A $30 ticket ends up costing you $125.00 and the sad part is it is General admission. I would not recommend this website for purchasing anything. You can simply go to the Improv or the actual place of business website. Yes, I got hackled but never again and just want others to avoid getting taken advantage of also. Lesson Learn please.

No refund for cancelled show Bought a ticket to a show, the show was “postponed”. That was 2 months ago, so I emailed their support center and was informed that I cannot receive a refund since the show is still “postponed”.

Horrible system with horrible customer… Horrible system with horrible customer service. I tried getting tickets for a show and the venue only accepts this website for reservations. My card was declined by their website. Initially, I thought maybe I made a mistake or had insufficient funds. I reviewed my account and apparently, it was only their website that declined my purchase, I was actually charged on my account. I tried several other times with the same card and other cards including a debit card. Again and again the same message declined. On my back account I was charged then reimbursed. No phone number for assistance, only way to reach out to them is by email. I received a very inaccurate response stating that my account country was different from my billing information.

Thieves Thieves, as everyone has already pointed out. This company apparently has no accountability for paying customers. Took my money a year ago and still have not received tickets, a refund or anything at all for my money. Complete disgrace of a business no one should ever support again. Lots of ticket dealers, these people are thieves.

Scam artists Cancelled a show, and sent e-mail saying to request a refund. Then denied refund saying it was not requested in time, even though timestamped e-mail clearly shows within their window of request. Had to dispute charge with financial institution to get my money back. Go literally anywhere else to get your tickets, these guys are scam artists.