Card declined multiple times for no… Card declined multiple times for no reason. Support is useless and acted like I was bothering them for asking them to do their job and help answer my questions. As much as I loathe all of these rip-off ticket sites, I’d rather waste $20 for “fees” than deal with breathtaking incompetence and a sketchy user experience. Venues, please ditch this worthless service.

This is totally unacceptable the way… This is totally unacceptable the way this website takes advantage of people. A $30 ticket ends up costing you $125.00 and the sad part is it is General admission. I would not recommend this website for purchasing anything. You can simply go to the Improv or the actual place of business website. Yes, I got hackled but never again and just want others to avoid getting taken advantage of also. Lesson Learn please.

Everything went fine! I don't usually leave reviews for these things, but the negative reviews I read on here lowkey stressed me out for two months until I was finally scanned into my concert yesterday. Purchased tickets on Ticketweb for a kpop concert and received the PDFs within an hour of purchase. Even after that, I was wondering if the tickets were legit because of what I've read. My friends and I attended the concert without any issues yesterday. Only took off a star because the fees are pretty high.

Protecting scammers I purchased tickets for an event that turned out to be fraudulent, because the name of the event and poster were stolen from an unaffiliated company. Ticketweb's "no refund" policy also protects scammers.

Horrible system with horrible customer… Horrible system with horrible customer service. I tried getting tickets for a show and the venue only accepts this website for reservations. My card was declined by their website. Initially, I thought maybe I made a mistake or had insufficient funds. I reviewed my account and apparently, it was only their website that declined my purchase, I was actually charged on my account. I tried several other times with the same card and other cards including a debit card. Again and again the same message declined. On my back account I was charged then reimbursed. No phone number for assistance, only way to reach out to them is by email. I received a very inaccurate response stating that my account country was different from my billing information.