Dont bet with TVG TVG refused to pay my winning bet claiming that after they accepted and confirmed my bet there was a problem with the host and the just refunded my bet one hour after the race was run and declared official. Do not bet with TVG or do so at your own peril

In my opinion tvg is one of the best… In my opinion tvg is one of the best betting sites to bet on Horse Racing never had a problem. I will recommend it to anybody who wants to bet Horse Racing online. I’ve been a customer for years not one problem.

They are always right, don't even question it! I noticed most negative reviews blame Fanduel for ruining tvg. This may or may not be the case. Regardless, there is obviously a major problem with customer service. I love tvg and I never had any issues other than simple things like log in issues or location problems so these were fixed super easy. I saw their true colors when I had a question about my balance that I couldn't seem to get resolved. My chats with them would end abruptly with the agent getting annoyed when I expected more from them then a brush off. They would say case closed and close chat box. I received my answer by email, but it didn't even answer my question. I asked for more detail to help me understand. So they insulted my intelligence some more by sending me the exact answer again, word for word. I think the worst part of it is they are always eager to have feedback. We have all heard it, "Fanduel needs your feedback." Or " Are you enjoying tvg?" Well I finally agreed to give my opinion and when I tried to, about two sentences in, a message pops up and says my feedback is too long. Well, don't ask if you don't want to know. I should mention they have two great agents, the others should learn from. I give Dominique and Cassie an A plus, but you can not choose which one to speak with. So good luck!

i love tvg---- but i will from now on… i love tvg---- but i will from now on never listen to what todd-kristina-simon-etc says -----i have alot more winners..placers....showers...than these so called professionals-----there are there all the time ----i give the a 10% return----i could guess better than them....and i am serious

They suddenly tried to use an old bank… They suddenly tried to use an old bank account number. It has been closed for 15 years. They lost all my updated account information. Phone number and address were all from many years ago. They accused me of trying to pull something over on them. I did not touch my account information or change anything. This is concerning! What happened to all my information? Were they maybe hacked??? I am using a different betting platform and would suggest people stay away from TVG/Fanduel.