Kackiecnnm
GBUsed to be good; Now poor! Experiencd many issues trying to sign on to my account. Email and chat support trying to reset were worthless. Spent about 1.5 hours troubleshooting. Also my balance was reported as zero in one place and $1.50 in another. No longer can you view live streaming of races at website. No phone tech support. They use Covid as an excuse. I strongly recommend XpressBet instead. They have really improved in recent years and now have a very comprehensive and user friendly website.
Herb
GBEasy like Sunday morning My first time using your service was for the Kentucky Derby. It is a flawless system from start to finish. I love the fact that you can monitor tracks around the world from dogs to thoroughbreds. I bet on some of the suggested favorites with some good results. I look forward to using your service again. Thanks, Herb
Mike
GBCan't log into my account on TVG app… Can't log into my account on TVG app (android). Useless app to use when I need to, so why even bother anymore? I'll use my DRF app exclusively....at least I can log into that account!
Jim
GBThey suddenly tried to use an old bank… They suddenly tried to use an old bank account number. It has been closed for 15 years. They lost all my updated account information. Phone number and address were all from many years ago. They accused me of trying to pull something over on them. I did not touch my account information or change anything. This is concerning! What happened to all my information? Were they maybe hacked??? I am using a different betting platform and would suggest people stay away from TVG/Fanduel.
Anthony C
GBTheir website is often slow to respond Their website is often slow to respond, specifically frequent lags. I've reported it via their messaging and feel that the complaint was brushed off. A note to TVG - please don't respond by telling me to report the issue - again. I did and that is just a feeble attempt to provide the illusion that the problem is on my end. You know you have a bandwidth/web server resource issue. Not an attempt to brag, but instead, a measure to avoid deflection..... I possess a M.S. in Computer Science from Columbia University in NYC. Also, possess a plethora of relevant Information Technology certifications. To that point, I'm certain the lag issue is not with my home setup. Have 1GB fiber right into my home, am on a hard-wired Windows 10 desktop with an i7 processor and 128GB RAM. Same lag with Edge Chromium, Google Chrome and Firefox. Update - need proof on website issues? Today is Derby day and the website is totally inoperative. How pathetic not to prepare infrastructure for such a big day.