They are always right, don't even question it! I noticed most negative reviews blame Fanduel for ruining tvg. This may or may not be the case. Regardless, there is obviously a major problem with customer service. I love tvg and I never had any issues other than simple things like log in issues or location problems so these were fixed super easy. I saw their true colors when I had a question about my balance that I couldn't seem to get resolved. My chats with them would end abruptly with the agent getting annoyed when I expected more from them then a brush off. They would say case closed and close chat box. I received my answer by email, but it didn't even answer my question. I asked for more detail to help me understand. So they insulted my intelligence some more by sending me the exact answer again, word for word. I think the worst part of it is they are always eager to have feedback. We have all heard it, "Fanduel needs your feedback." Or " Are you enjoying tvg?" Well I finally agreed to give my opinion and when I tried to, about two sentences in, a message pops up and says my feedback is too long. Well, don't ask if you don't want to know. I should mention they have two great agents, the others should learn from. I give Dominique and Cassie an A plus, but you can not choose which one to speak with. So good luck!

Their website is often slow to respond Their website is often slow to respond, specifically frequent lags. I've reported it via their messaging and feel that the complaint was brushed off. A note to TVG - please don't respond by telling me to report the issue - again. I did and that is just a feeble attempt to provide the illusion that the problem is on my end. You know you have a bandwidth/web server resource issue. Not an attempt to brag, but instead, a measure to avoid deflection..... I possess a M.S. in Computer Science from Columbia University in NYC. Also, possess a plethora of relevant Information Technology certifications. To that point, I'm certain the lag issue is not with my home setup. Have 1GB fiber right into my home, am on a hard-wired Windows 10 desktop with an i7 processor and 128GB RAM. Same lag with Edge Chromium, Google Chrome and Firefox. Update - need proof on website issues? Today is Derby day and the website is totally inoperative. How pathetic not to prepare infrastructure for such a big day.

Dont bet with TVG TVG refused to pay my winning bet claiming that after they accepted and confirmed my bet there was a problem with the host and the just refunded my bet one hour after the race was run and declared official. Do not bet with TVG or do so at your own peril

i love tvg---- but i will from now on… i love tvg---- but i will from now on never listen to what todd-kristina-simon-etc says -----i have alot more winners..placers....showers...than these so called professionals-----there are there all the time ----i give the a 10% return----i could guess better than them....and i am serious

Fanduel ruins horse racing on tv Every time someone complains about fanduel, fa duel responds with a statement of how great they are. They aren’t great. First, TVG takes over hgtv and installs their talentless talking heads that talk more about where they’re going drinking or eating instead of anything meaningful. Then, fanduel makes it worse by not showing positions during the race. Instead they show all this garbage about other sports I could care less about. I’ll start watching TwinSpires online.