Fast delivery - no problems Not the first time I've ordered here. I've ordered here over 10 times already, and so far never had any problems. Delivery from the various sellers always within 10 minutes to 2 hours. Rarely does anyone really need the full 24 hours.

The best customer service I've seen Not only did they provide the ship, they also helped me work through a bug for TWO DAYS of constant communication, even when RSI couldn't help me, they were able to find a solution to the problem. If I could give 10 stars, their support team deserves every one of them.

Excellent Value and Customer Service Star Hangar offers a variety of ships not currently on the pledge store, often with lifetime insurance via ccu upgrades at affordable prices. After my first purchase on the site, I emailed Star Hangar customer support when the (reputable) seller accidentally made a mistake. Star Hangar and their seller both responded to my email within an hour to ensure the situation was resolved completely. CIG could seriously learn something about customer service from Star Hangar. I once waited a month for CIG to process a refund.

Not worth the headache, even if they "accept" crypto. I've made 2 transactions with Star Hangar and they've both come with headaches. The first took way longer than the 24-hour guarantee because the seller didn't get the sale email; said it went to spam. To be fair, this isn't star-hangars fault. I had to get Star Hangar support involved and it still took a couple days to get the ships I bought, but said ships were delivered and the seller was apologetic. The second (and what will become the final) time I used Star Hangar was when I recently bought another ship, paid with crypto (BTC), and the transaction was immediately cancelled; said the seller couldn't deliver the ship. I asked for a refund rather than store credit. It took 2 weeks of going back and forth with the support staff to get MOST of the refund returned to me. First they said the refund was done, then they said there was a problem with the refund, then they said it SHOULD have been done, then they found the rejected transaction and submitted a new transaction... It was a major headache. And I'm not sure if the shortage in the refund is fee or whatever, but I'm tired of emailing/fighting with them. TL;DR... Support staff does the best they can. Accounting team is worthless. Stock isn't monitored Sellers don't really pay attention. Moral... Hop on Reddit, verify your info their way, and... AVOID STAR-HANAR.COM

Perfect Although I had some issues with redeeming 1 of my many codes, the support was extremely nice and helpful (probably one of the best i ever delt with). Had my issue figured in less then 24h! Awesome service.