Such a good quality swing-set Such a good quality swing-set. Installer was professional, friendly and worked very hard putting up the structure by himself. What would have taken us days, took him a half day in freezing cold weather. We are already enjoying our swing-set and making memories. Very excited we made such a wonderful purchase.

Fantastic play set!! From start to finish, this was a great experience! Our sales rep could not have been more helpful and courteous, the product came in a timely manner, and the installers did a fantastic job of installation in our yard. Our grand kids absolutely love the play set and we consider it the best investment in our yard that we have made in a very long time!

A few things that could be improved... Overall the sales service and product was great. The sales person was very knowledgeable and easy to work with. However, it's been weeks since the swing-set was installed and we still haven't received the picnic table that's supposed to come with the set (it's supposedly on back order). The installers were very nice but their cigarette butts and wrappers were littered across my lawn, which was upsetting to see.

Exceptional service and quality product Geoff with the Pembroke office was excellent to work with. I had worried current conditions would have made my goal of getting my children a swing set a daunting task. I have to say, from first inquiry to installation my expectations were met and then some. My children LOVE it and I can’t wait to see them grow with it over the next several years! Great quality! Highly recommend.

Terrible almost nonexistent customer… Terrible almost nonexistent customer service. After multiple calls and email over two months time I was only able to get a one sentence answer regarding the condition of our play set. We were so excited to have a play set for our daughter in our new home only to find that it was “no longer safe to use” after 6 years. Although I don’t agree with the restriction on transferring the warranty I can accept it. What I cant accept is lack of respect for customers time and the refusal to stand behind a product. I wont but another product from Creative Playthings again.