Stay away! Their products are trashy quality, which is fine, but charging premium prices, which again not a big deal, but when really makes this a terrible company is that they suppress any negative reviews to their products on their website so as a customer you can’t even make an informed decision. Very shady and unethical as a business, they are directly lying to their customers! Not a single review on any product on the whole site that’s less than 4 stars, come on…. Really??

Multiple purchases went well I've purchased from Nyxi multiple times now. Despite the fact that the items ship internationally, I've received all my items within the specified time frame for each order. I do enjoy their products. With some of the joycons, I do occasionally have to disconnect and reconnect them to fix glitchiness that sometimes occurs after waking up my system. It's not too frequent, but I should note it. I like the size and feel of their joycons as well, especially the Wizard. I haven't dealt with their customer support for anything, so I can't speak to how that goes. Overall, I feel like they offer some good Nintendo Switch accessories.

Joy sticks lose calibration and nyxi will not help Bought clear nyxi hyperion joycons. After less tham a year the left thumbstick on the left con has completely lost calibration with no way to fix. Judging from others that have said where they've had this issue with these controllers (of which there are many, check reddit), Nyxi have no interest in helping or fixing this issue. A real shame. I thought they could be a true comfortable joy con alternative but turns out it's just another cheap Chinese knock off Save your money

Wizard controllers should include… Wizard controllers should include original style sticks (Gamecube). Every other model could have the joypad frame for wireless play shaped like the whole controller just like wizard. I need specific replacement parts for Athena transparent model, the black plastic piece that has LB, RB and sync buttons, with the LED indicators. Can’t find it anywhere else.

Great controllers Great controllers, very comfortable. Customer service is terrible. I am still missing an item from my order and no response from their service department yet. Update: They made good on the missed item within 2 weeks. Overall Great products!