Placed an order. Placed an order. Changed my mind, and I was able to easily and quickly cancel and get a refund. (I sent a message and received a reply 90 mins later, not sure exactly where their support is based but this was at 1am lol.) I have since re-ordered the Hyperion on 4th January. Timescale given was 12 to 20 days. Due for delivery today (day 13). They use Yodel from customs to your house. Also, I sent another message on 6th Jan, and received a reply within 24 hours, so completely different experience to above review. I signed up as a member and used the "message" tab on their website in the accounts sections, rather than sending an email. (I think Chinese New Year holidays have started which may be having some impact, but they should have made arrangements to still reply in a timely manner in my opinion.) You can check order status in the "orders" tab too. Also, company is moving to a different website (nyxigame,com), but it is exactly the same company as current nyxigaming.com site.

Stay away! Their products are trashy quality, which is fine, but charging premium prices, which again not a big deal, but when really makes this a terrible company is that they suppress any negative reviews to their products on their website so as a customer you can’t even make an informed decision. Very shady and unethical as a business, they are directly lying to their customers! Not a single review on any product on the whole site that’s less than 4 stars, come on…. Really??

Useless waste of money. Absolutely terrible controllers, completely ruined my zelda game, didn't work from the very beginning, got fobbed off by the company telling me to clear the blue lights because that's what's making it drift. Cleared them and played fine for a few days and then Link was crouching, running and walking in all directions, repeatedly falling off the divine beast and losing important items because it made magnisis imposible. Nothing to do with clearing the settings or upgrading the controllers they're just terrible. Went straight in the bin.

Great controllers Great controllers, very comfortable. Customer service is terrible. I am still missing an item from my order and no response from their service department yet. Update: They made good on the missed item within 2 weeks. Overall Great products!

I recommend Nyxi wizard 💯💯 I got my controller yesterday,The one thing I like about the controller is they use hall effects joystick. I am very happy I wish Nintendo could learn from you