I got a defective product from a… I got a defective product from a purchase mandarake nayuta store. The description stated the item was unopened or new, buy when i got it. The item has a major defect. there is gaping hole on my Godzilla Figure's head. When I complaint to Mandarake Nayuta Store, their can only offer 2000 yen refund from 10800 yen purchase. Feel very dissapointed on their solution and the lack of responsibility from Mandarake Nayuta Stire. Becareful shopping with Mandarake Nayuta Store.

Astronomical shipping fees They have very good prices with their items. But they over-inflate shipping fees to very shocking extents that it defeats the purpose of getting any good deals from them in the first place. Would've given 0 rating if I could, for trying to milk you for that big extra lump of money at the shipping.

Good and bad experiences I love Mandarake! It's like shopping in Japan but everything's right in front of you, it's great and I love shopping here. Fast shipping and every item I've received, ordered over a hundred action figures, they're all wrapped with care. However, be wary of the $30USD and $45USD shipping charges. You won't know until you get a confirmation of the sum once the store you ordered from confirms that they have the item in stock. For example, I decided to buy an action figure and it's an absolute steal. All of the sudden, I'm hit with a ton of bricks and surprises me with $45USD shipping, unbelievable! Be cautious and certainly be careful! Cancelling too much will result in a permanent ban of your account and shipping address.

Amazing Japanese store It's easy to shop there as they have English setting for international buyers to make things simple when looking for anime goodies they sell. This place has almost everything you can think of in amazing condition. I bought chainsaw man denji nendoroid here that looked to be only displayed in box and looked brand new. Some items have to be estimated and checked for availability on their different branches like Sapporo but got back to me quickly. I will always look to this site for authentic figures.

I love Mandarake I have ordered 3 times from Mandarake, and I adore this service. I’ve only ordered figma figures and the shipping cost is very reasonable (around 1000yen) which is so good for how quickly they arrive, which is plus or minus 4 days. I imagine that purchasing anything larger would up the prices, I have never found cheaper prices on rare action figures and i will continue to use this service.