Yeseul P. Saporov
GBGood and bad experiences I love Mandarake! It's like shopping in Japan but everything's right in front of you, it's great and I love shopping here. Fast shipping and every item I've received, ordered over a hundred action figures, they're all wrapped with care. However, be wary of the $30USD and $45USD shipping charges. You won't know until you get a confirmation of the sum once the store you ordered from confirms that they have the item in stock. For example, I decided to buy an action figure and it's an absolute steal. All of the sudden, I'm hit with a ton of bricks and surprises me with $45USD shipping, unbelievable! Be cautious and certainly be careful! Cancelling too much will result in a permanent ban of your account and shipping address.
Peter
HUBest japanese website to order from abroad I ordered many many items from Mandarake and all of them were positive experiences. They are usually quick to respond to a question and are really trying to be as helpful as possible. Also you can find pretty much anything anime, games, music, books related and even though most items are second-hand, the condition is almost the same as if it was a new product.
Jaimie
FRGoodies from Japan for a good price. I used twice their service, so far the staff did a perfect job. Fast, good packaging, choice with postage services. DHL is their best proposition; fast delivery service for a good price with a competent staff. Some products from japan that are no longer produced can be proposed elsewhere but they are usually sold very expensive. Mandarake will propose you the same product for a lower cost that is usually close to their introductory price.
MM
AUI love Mandarake I have ordered 3 times from Mandarake, and I adore this service. I’ve only ordered figma figures and the shipping cost is very reasonable (around 1000yen) which is so good for how quickly they arrive, which is plus or minus 4 days. I imagine that purchasing anything larger would up the prices, I have never found cheaper prices on rare action figures and i will continue to use this service.
Herman Ye
IDI got a defective product from a… I got a defective product from a purchase mandarake nayuta store. The description stated the item was unopened or new, buy when i got it. The item has a major defect. there is gaping hole on my Godzilla Figure's head. When I complaint to Mandarake Nayuta Store, their can only offer 2000 yen refund from 10800 yen purchase. Feel very dissapointed on their solution and the lack of responsibility from Mandarake Nayuta Stire. Becareful shopping with Mandarake Nayuta Store.