Good TheMinecraftHosting support team is unbelievably helpful, patient, and kind. They offer the best support I have ever had from any company or platform ever. Also the prices are the best.

Do not purchase a server with this website. After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.

I got the server and checked my email… I got the server and checked my email and there was nothing for the log in so I went to support to fix it and they did so in 1 Hour at 12AM EST! BUT then the next day I was trying to upload a Minecraft mod pack to the server and I kept getting a error so I went to support again and they never responded its been 2 days... Since they don't want to help me I just decided to go to a different host. the only good thing was the price with a code for 60% off.

Scam Scammers, the servers aren't as good as promised and the monthly suscription can't be cancelled, you gotta change the data of your credit/debit card

Used legal loophole to deny refund, charge back still being debated on paypal They canceled my server without explanation after less then a week, i had spent over $150 USD on it and when i asked for a refund they declined it because it had "been over 24 hours since i paid for the server" i suspect they waited to do this so i could not refund it since they didnt tell me it was canceled and i had to make a ticket to ask! This is a total scam!