Fast, flexible and polite service! I had a lot of servers hosted on various hosting companies but in this one i'm having the best experience with the support team, they're fast and polite, the best of the best. And this is priceless since I am always on the road - essentially living in my van.

I got the server and checked my email… I got the server and checked my email and there was nothing for the log in so I went to support to fix it and they did so in 1 Hour at 12AM EST! BUT then the next day I was trying to upload a Minecraft mod pack to the server and I kept getting a error so I went to support again and they never responded its been 2 days... Since they don't want to help me I just decided to go to a different host. the only good thing was the price with a code for 60% off.

The Redstone Plan The Redstone Plan, 6Gb, was my birthday present before almost 1 year.The staff helped me so much to all my issues because I didnt have any previous experiance. Very satisfied.

Okay until problems can occur Now, I've been using TheMinecraftHosting for a far bit to have Minecraft Servers on and off. Recently I purchased a server on the 4th of September as much as it hurts me to say this but the support I had wasn't really the best I got left out of the loop after x amount of messages (I understand they are trying to fix a problem but I needed to know that the company didn't just run away with my money) Unfortunately was not getting anywhere after running around for about nearly 3 weeks I was finally able to get this sorted. The reason I have still given this review a high rating is because 1 you just won't find hosting anywhere as cheap as TheMinecraftHosting 2 as a programmer and IT tech support myself I do know that sometimes you will encounter errors that you or no one has ever seen before

terrible customer service and uptime My friends and I have been renting a server from these guys for soon to be 2 months. In this time frame the server has been down for a WHOLE week, with them ignoring all the tickets send in and now later on, the server is down again for 4 days at the time of writing this review and so far they have ignored all tickets again. i cannot recommend this company as they are simply ignoring their customers. when the servers do work, it has been running mostly as expected, with minor lag mostly due to buying the cheaper package i presume.