terrible customer service and uptime My friends and I have been renting a server from these guys for soon to be 2 months. In this time frame the server has been down for a WHOLE week, with them ignoring all the tickets send in and now later on, the server is down again for 4 days at the time of writing this review and so far they have ignored all tickets again. i cannot recommend this company as they are simply ignoring their customers. when the servers do work, it has been running mostly as expected, with minor lag mostly due to buying the cheaper package i presume.

Do not purchase a server with this website. After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.

Dont buy from theminecrafthosting There was no where where you can cancel the subscription and you couldnt cancel it after the payment. I wrote a support ticket under thr 24 hours of the payment and theyre unprofessional and dont give enough evidence. The staff are 9 years old and dont know how to do their job. If you buy from them good luck having a laggy server with 10 people online.

Bought a server but got nothing When i first bought ther sesrvice / server i had some problems with the server. I then made a ticket on their website but nothing happend. after that i tryed getting a refund. I created a ticket through paypal, where i said i wanted a refund. Then as a massage back from TheMinecraftHosting: Make another ticket on their website. Close this dispute because your service will be terminated. After that i thought i just lost my money and the service i wanted. But after ca 2-3 months, their sending mails with overdue invoices. Ive tryed creating tickets on their website but no awnser from them. Pluss its saying i have to pay for "Late Fee" (reply to the comment: Ive sent in a ticket over 3 daysago, and still no answer)

Used legal loophole to deny refund, charge back still being debated on paypal They canceled my server without explanation after less then a week, i had spent over $150 USD on it and when i asked for a refund they declined it because it had "been over 24 hours since i paid for the server" i suspect they waited to do this so i could not refund it since they didnt tell me it was canceled and i had to make a ticket to ask! This is a total scam!