Very bad Very bad, downloadable game purchased/ paid for but stuck at "livekey check", just like all the others here. It's a scam, will start legal procedings via a german lawfirm and all costs will be for them, see how they like their 22 euros then... ;)

PSN Card - Miserable customer support After at least 30 successful orders in the last 2 years I was asked to send my ID shot again. ID shot and ID photos uploaded and sent to gamesrocket. No code received after 3 days. Wrote mail to custom support. Answer: didn´t receive anything. Sent documents with ID shot and ID photos again. Answer: Can´t accept Word document, please send jpeg photos. Sent jpeg photos. Answer: please check, order should be closed. Checked order: status "Ebay Check", no code. Wrote again mail to customer support. Support send link for code -> clicked on "download" -> Error on page... Finally received the code, but never seen such miserable, incompetent and bad customer support before!

Blank download page Hi , well, ok I bought a game sometime ago that gamesrocket produced a download link and a key to insert during installation.. This was a while back , Im talking a couple of years lul.. Well I wanted to play it again but the download link leads to a blank page, I emailed them a few days ago about it but theres been no response... I know its an old game but please respond, cheers All the best

Dauert zu lange und lästige Verifikation Zum dritten mal in Folge, ist eine Verifizierung nötig, obwohl dies angeblich nur einmalig erforderlich sein sollte. Die Wartezeiten sind sehr lang. zwischen 5 und 30 Stunden und nicht wie beworben 5-30 Minuten. Kommunikation findet nicht statt, auf Anfragen wird nicht geantwortet. es gibt lediglich einen Bot auf der Website, der jedoch keinerlei Nutzen hat, da dieser lediglich die leeren Versprechen wiederholt. Die Preise gut und man bekommt irgendwann auch mal seine Ware (daher 2 Sterne). Aber im direkten Vergleich zu anderen Händlern dieser Art, kann ich keine Empfehlung aussprechen. You have to go through verification process over and over again, even though they say that it is a one time thing. Therefore you have to wait for your order way too long. from my experience 5-30 hours instead of the 5-30 minutes that have been advertized. Thre is absolutely no communication and I never got a reply to my questions send to the support. Thre simply is an automated bot on the website which doesnt help at all and simply repeats the false advertisement. The prices are good and at some point you will get what you bought, but overall I cant recommend this shop.

Faulty product. Non-existent service. I'm leaving a review out of desperation, in the hope of getting a response from Gamesrocket... I ordered the Egret II Mini, but it has faulty speakers (no sound from right speaker, distorted sound from left speaker). I've attempted contact through the website and sent several emails, but no reply in nearly 2 weeks. Extremely disappointed with the non-existent service.