Took about 2.5 days to get my game Took about 2.5 days to get my game. Had to send an id shot and everything. Also the last message from support came in german (instead of english). Based on a translation, they seem to have some technical issues with key delivery at the moment.

PSN Card - Miserable customer support After at least 30 successful orders in the last 2 years I was asked to send my ID shot again. ID shot and ID photos uploaded and sent to gamesrocket. No code received after 3 days. Wrote mail to custom support. Answer: didn´t receive anything. Sent documents with ID shot and ID photos again. Answer: Can´t accept Word document, please send jpeg photos. Sent jpeg photos. Answer: please check, order should be closed. Checked order: status "Ebay Check", no code. Wrote again mail to customer support. Support send link for code -> clicked on "download" -> Error on page... Finally received the code, but never seen such miserable, incompetent and bad customer support before!

Took a long time (email issues), finally delivered This is the 2nd review. It took 2 weeks for Gamesrocket to answer multiple support requests, they had horrible email issues and were unable to send mails. Afterwards they offered to continue the deal or cancel / refund. I went for "order" and got the working code one day later. Gamesrocket should at least display a message on their website / update the chatbot during a time of software issues, otherwise they risk loosing customers.

Everything worked great Everything worked great, and above all it was very quick and uncomplicated. I ordered the title and it arrived the next morning. Any time again.

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