Not very good become Not even usable! I can't even edit the Engine.ini file. They have some weird "configuration editor" that takes the place of a normal text editor. So you're locked into whatever settings they feel like you having. When I went to contact customer service they basically blew me off and didn't address any of the issues I was bringing to them. I'd write 5 or 6 paragraphs of well thought out questions and get a flippant one or two sentences back that wouldn't resolve anything. I would not recommend Eternal Hosting to anyone. Find someone else. Update: Since the beginning of November the site stopped responding to tickets. I submitted a cancellation ticket on the 10th of Nov and have heard nothing over the past two weeks.

Zero Tech Support (Even when they mess up) Zero customer service. I have multiple tickets open for 3 weeks now with no response. This happened in the beginning of this year also, it took 1 month to get the server back up, the gave me a $9 credit for it but then never used the credit and continued charging my card. At this point, I'm going elsewhere and I've had to dispute my current CC charge with them because they are not responding to cancellation either.

Server down; no responses on ticket, double-billed, not great. The game server I rented went down one day after the end of the first month of billing. I opened a support ticket that went unanswered for 10 days, and at that point, decided to cancel. However, EternalHosting was kind enough to charge me...twice...for that second month of billing. After I cancelled, they were kind enough to charge me again for the third month. The absolute lack of communication from EternalHosting and the fouling up of billing makes this entire service feel like a scam. Take your hosting needs elsewhere.

The server was was not setup The server was not automatically set up. I submitted a ticket and received a response after an hour asking if I got an E-mail about access to the control panel. I replied that I had not, after 17+ hours, the server is still not set up, and no response has been received from customer service beyond the one line response I will be attempting to get my money back, avoid this company like the plague.

Best Host Ever! Best Host Ever! Recently, I bought a server from Eternal Hosting and am very much impressed by its service. The price is inexpensive as compared to the others. I had trouble setting up the servers but their customer service team guided me step by step. Must say they have a great supporting team. Undoubtedly, they are the best server providers. Absolutely recommendable!