Akash
INAs a review I just want to post that my… As a review I just want to post that my first time experience with this company was very astounding. I was really looking for a website which could get me my things on time and moreover which should be less chaotic. And now I think I have already got my place to rely on. Showing you heartiest gratitude and wishing u good luck as well to carry on further with such an appreciable work. For me this site is highly preferable and I would definitely recommend it to anyone with full confidence.
Isaac Burk
GBExpect to have your money stolen There is no way to cancel your server subscription but by filing a support ticket to do so. When I did this, I received no response and my server remained active and I continued to be billed. When I followed up two weeks later reiterating that I wanted my server closed, they closed my support ticket without any response and still did not cancel my server nor the monthly payment. Do not use this service unless you want to "cancel" your server by contacting your card company and blocking their automatic billing.
Theodore AB
INBy far the best hosting service I came across I have recently purchased dedicated server from Eternal Hosting. So far this is the best customer support I have got. The setup was easy and quick and the response rate for support chat was less than a minute. I have tracked the up-time with high traffic websites and it is running as smooth as hot knife on butter. Without any doubt I am going to recommend Eternal Hosting to everyone.
Devin Brooks
GBRip OFFS!!! when it works its great. When I try to make any changes... things get a bit messier. The customer service needs work. when I am having problems with the game server is not working right and I make a service ticket, the response I get is very bare bones (along the lines of "did you do *this*" no instructions) and I usually have to wait between 3 - 6 hours for any response even though the website claims 24/7 support. EDIT: DAY 3 NO CONTACT FROM YOU ABOUT WHY MY SERVER IS NOT ACCESSIBLE TO ME AND MY PLAYERS IT'S ALMOST LIKE YOU ARE TRYING TO DRIVE AWAY YOUR CUSTOMERS!!! EDIT: To those of you having issues with this company like I am... search for "Sedarius Romeo Arnette" on facebook this guy claims to be the owner of Eternal Hosting.
customer
GBServer down; no responses on ticket, double-billed, not great. The game server I rented went down one day after the end of the first month of billing. I opened a support ticket that went unanswered for 10 days, and at that point, decided to cancel. However, EternalHosting was kind enough to charge me...twice...for that second month of billing. After I cancelled, they were kind enough to charge me again for the third month. The absolute lack of communication from EternalHosting and the fouling up of billing makes this entire service feel like a scam. Take your hosting needs elsewhere.