They are not what they used to be I have purchased games with them in the past before they were purchased by gamefly who greatly diminished their reputation. Now I have trouble trying to access my old games I purchased through them but but they respond back in 2-3 days with help. I would prefer if they had a telephone or customer service that way. Would be more convient.

Dont know if i've been charged!! I went to buy and download the sims 3, put in a landline verification phoneline...said that it couldn't be processed please contact customer services so tried again, still the same thing. Now im worried I am going to be charged 3 times for a game i havent even got!!! ticket number 2833-8520786

I think it's a fantastic service. I've used D2D for 3 years now, and have never been dissappointed with the speed of downloads, considering you're downloading an entire game, and the selection's great. I've only had one hangup when trying to redownload a game, but the problem was solved by their customer service within 24 hours. Since first trying it, the only other place I've purchased games from was Steam, and only then for games that I can't get through any place but Valve, or when games are on sale. Speaking of which, I think that's about the only thing I can say that D2D isn't good at, discounts on games that aren't old.

They're selling fake keys - SCAM! Purchased a key at what seemed like a good price. The Steam key they provide is invalid. Opening a ticket with the site results in getting no reply. Reporting to them on social media results in them saying that they'll communicate with me in the future. That future has not yet arrived. Do not buy from Direct2Drive, if you really wish to give away money for nothing in return then give it to a charity instead.

Great Price and great service! I ordered Fallout: New Vegas Collector's Edition from them today, for the best price I've seen for a new game like this. As soon as you order, you check your account page and download the serial key to put into Steam. Voila! It doesn't get any easier than that! Great game, great price, plus the Digital collectors edition.