Worth the time Everything went as well as I could have hoped. I downloaded "Dragon Age" without too much trouble. It took about 14 hours to download the 9GB game. I did have to restart the download once, but it wasn't much trouble. Once the download finished, I installed and activated the game with absolutely no trouble. All of the negative reviews that D2D received on this site and others had me worried, but it ended up being a pretty simple and painless process.

They are not what they used to be I have purchased games with them in the past before they were purchased by gamefly who greatly diminished their reputation. Now I have trouble trying to access my old games I purchased through them but but they respond back in 2-3 days with help. I would prefer if they had a telephone or customer service that way. Would be more convient.

This pretty much SUCKS Realizing that my Comanche 4 game is quite old, I still think this company's 'activation' process sucks. Probably, the activation server is no longer online - but GUESS WHAT - I STILL have the CD, the manual, and I want to REINSTALL it, but it appears NO provisions were made for getting one past the 'authorization' window. It doesn't work, and the 'manual activation' email request form gets NO response from anybody. So now, what does someone who PURCHASED their game do to be able to play the damned thing????

I BOUGHT AND TRIED TO INSTALL BORDERLANDS. THE SUPPORT TEAM HAS YET TO HELP ME INSTALL IT OR TO GET TO THE FACT THAT I HAVE REQUESTED NEW KEY, SAID THE ACTIVATION WAS NOT VALID AND IT FAILS TO INSTAL I'LL NEVER DO BUSINESS WITH D2D AGAIN. SUPPORT GOES OUT OF ITS WAY TO REPLY TO NOTHING I'VE COMPLAINED ABOUT. THERE HAS BEEN NOTHING DONE TO GET MY PURCHASE RUNNING CORRECTLY, NOT ONE SINGLE TIME HAS SUPPORT TRIED TO HELP ME, AND I WANT A REAL TECH THAT KNOWS WHAT HE'S DOING, NOT THESE PRE-SCHOOLERS YOU HAVE TRIED TO PAWN OFF ON ME. OR REFUND MY MONEY IMMEDIATELY. STEVE PARKER

Repeat customer, Few if any problems. If network based DRM bugs ya, this may not be for you. After the initial autoresponder to a support ticket request, my license issue was resolved.. Had a D/L link error once, it was auto resolved within a few minutes. D/L speeds seem fine.. I have a 18Mbps connection. Have yet to find a game that does not work (out of around 20 purchases), running windows 7 x64. 98% smooth installations and configurations.