Refund policy is awful I hate that they do not allow refunds for games that are played more than 2 hours. What if tutorial chapters and/or time to become familiar with the game takes 2 hours or more? What if no bugs and issues are found during first 2 hours? Never buy any game from steam unless you are absolutely CERTAIN that you will like it. Free games are different story.

Steam support is trash how are you… Steam support is trash how are you supposed to get help logging in when you have to log in to get help this is the stupidest thing I have ever seen steam please create a better customer service experience for users. Very disappointed

One of the single worst companies on… One of the single worst companies on the planet. Absolute garbage customer service. ZERO help with any games. IMPOSSIBLE to get refunds. This company should be shut down.

Steam is awsome and my experience with… Steam is awsome and my experience with the support was perfect. This review is about the steam deck: It's the first hardware ever that will never work. The companies of the Switch, PSVita, all consoles would lost their existence if they would release their products with hundred of system errors. Valve is the only company who released a system to sell more games like Epic. The proof is thag they give a *** about the basic functions. SD cards reading error, wifi connection error, proton launch error, bluetooth connection error, are the issues which still are present-after three years! So for any costumer who want to buy a steam deck: DON'T BUY A STEAM DECK (if you teally want to play games)!

Signing up on steam is impossible Signing up on steam is impossible. It only asks for your email; I then verify the email and from there I can only sign in but there's no way to generate a password so I can never get into my account?? And if I try reset the password it doesn't recognize my email so I'm back to square one of verifying my email and it's just the same repeating circle. I mean if you can't get a simple sign up process going, what else can I say??